Administrator Human Resources - South32, Hotazel Manganese Mines at South32

POSITION SYNOPSIS:

• The purpose of the role is to be the primary contact for employees and Line Leaders by handling customer inquiries and cases related to Payroll, benefits, HR policies, processes and systems.

REQUIREMENTS:

• Serious contenders will have a Tertiary qualification in HR / Payroll or business related field (or similar) together with 2 - 3 years minimum relevant professional experience in a similar role with knowledge of HR payroll and employee master data administration;
• In-depth knowledge in South African payroll statutory and legislative requirements for the position based on Country Service Centre HR South Africa is essential;
• Understanding/exposure to HR practices, processes, disciplines and systems.
• Computer literacy in MS Suite is essential;
• Knowledge and working experience on SuccessFactors and SAP are essential.

CORE ACCOUNTABILITIES:

• Ensure alignment to internal controls, standards and procedures.
• Single interface for Line Leaders, employees and contractors to request HR administration support and HR enquires.
• Answers inquiries by researching, locating, and providing information from Line Leaders and employees relating to HR policies, practices, processes and systems.
• Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems
• Provides professional, tactful and discrete communications when handling sensitive and/or confidential information.
• Maintains and track records relating to employee inquiries via a case management tool.
• Develop supportive relationships with others in the HR Function and Line Leaders.
• Demonstrate and promote operational discipline when executing day-to-day activities
• Ensure all queries and data management requirements are managed on time, accurately and within defined service level definitions
• Contribute to maintain a culture of innovation, learning and development and continuous improvement.
• Recommend improvement initiatives in existing processes, practices and systems.
• Assist in the creation and maintenance of quick reference guidelines (QRGs).

Closing Date: 6th, July 2022