Administrator - Johannesburg at Afrika Tikkun

Description

• We are seeking a highly organized and detail-oriented Administrator to join our team at Afrika Tikkun Services. As an Administrator, you will be responsible for managing complex administration tasks, ensuring adherence to quality assurance standards, and providing exceptional customer service. This role plays a crucial part in supporting our organization's mission to provide educational and training opportunities to our candidates.

Responsibilities

Responsibilities:

• Handle complex administration tasks with minimal support, including writing and reporting in a clear and concise manner.
• Follow procedures and policies diligently, ensuring tasks are completed on time and with accuracy.
• Pay meticulous attention to detail, monitoring and checking work to ensure high-quality outputs.
• Utilize the Microsoft Office Suite effectively, particularly Word, Excel and PowerPoint.
• Provide exceptional customer service, focusing on customer needs and maintaining high standards of quality and productivity.
• Apply technical expertise and leverage technology to enhance work objectives.
• Manage and support candidates through their learning process, including onboarding, documentation, and continuous support.
• Liaise with stakeholders to ensure regulatory and compliance documentation is submitted accurately and timely.
• Display strong communication skills, both verbal and written, and effectively convey ideas and provide constructive feedback.
• Demonstrate adaptability, resilience, and the ability to work under pressure and handle setbacks.

Requirements

Requirements:

• Relevant administrative experience in a similar role.
• Proficiency in Microsoft Office Suite, with intermediate-level skills in Excel and basic skills in PowerPoint.
• Excellent attention to detail and ability to work with minimal supervision.
• Strong customer service orientation and the ability to meet customer expectations.
• Effective communication skills and the ability to provide constructive feedback.
• Ability to adapt to change, handle pressure, and work well in a team environment.
• Adherence to principles, ethics, and values, and the ability to promote equal opportunities.
• Knowledge of relevant industry regulations and compliance requirements would be advantageous.