Administrator - Office Administrator Strategy and Innovation at MTN

Job Description

• Administrative Tasks: Accuracy and Timelines
• Follow-up and successful completion of queries and team concerns
• Adherence to confidentiality and business ethics
• Compliance with financial policies and standards
• Compilation of management reports and minutes timeously and accurately
• Seamless onboarding of new hires via HR processes
• Innovate Grad Programme supported without escalations
• Well-planned and executed team events

Responsibilities
Administration

• Generation of Oracle Requisitions, monthly expenditure audits, and purchase orders for departmental cost centers
• Ensuring that invoices are co-ordinated, namely: logging invoices onto manageable spreadsheets, ensuring that invoices are received, correctly distributed for approval, and payments made on time and accurately
• Ordering and distribution of stationary and any other office supplies that are required for day-to-day use for the department
• Co-ordinate and administer the Innovate Grad Programme, onboarding, events, escalations, and team queries.
• Co-ordinate and administer the SIM requests, canteen cards, credit notes, and other company books and documents
• Co-ordinate and administer divisional claims, expenditure, and financial requests as submitted by management
• Distribution of general correspondence, filing, and general office administration for management
• Involvement in strategic meetings (minutes), projects, and business plans from a recording perspective
• Managing and updating Organograms for their respective departments
• Assist with ISO requirements in terms of content management and any websites/folders that are required

Customer Service

• Transfer of escalated customer queries to the relevant manager/supervisor to ensure resolution thereof
• Maintain relationships with suppliers, vendors, and internal stakeholders

Coordination

• Effective facilitation and coordination of meetings, workshops etc., and taking minutes of proceedings
• Making travel arrangements, bookings, etc for the division
• Co-ordination of function arrangements related to division
• Liaison with key vendors, suppliers, and customers to facilitate meetings, payment follow-ups, etc.
• Coordinate rewards and recognition process, including maintaining the database, arranging gifts, functions, requisitions, etc.
• Manage diaries for managers and senior managers in the division
• Handle all incoming calls, and transfer or take messages where required

Qualifications
Education

• Matric
• Diploma in Office Administration

Experience

• Minimum 2 years experience in an area of specialisation; with experience in working with others
• Experience working in a small to medium organisation