Administrator (Product Development) at SMD Technologies

Job Purpose:

• The Administrator – Product Development Team will provide high-level administrative support to the Product Development department, ensuring smooth coordination of daily operations, processes, and reporting. This role is ideal for someone who is detail-oriented, highly organized, and experienced in managing administrative duties within a fast-paced environment.

Key Responsibilities:

Administrative Support:

• Provide comprehensive administrative support to the Product Development team.
• Schedule meetings, manage calendars, prepare agendas, and take minutes during team sessions.
• Maintain and organize department documents, reports, and records, ensuring version control and accessibility.

Operational Coordination:

• Monitor and update trackers, development timelines, and process flow documents related to new product initiatives and existing product changes.
• Liaise with internal departments (e.g., design, warehouse, finance, marketing, QA, and procurement) to ensure alignment on product development activities.
• Follow up on outstanding deliverables and ensure deadlines are met across projects.

Reporting & Data:

• Assist with the compilation of weekly and monthly product development reports.
• Support data entry, tracking of sample statuses, project milestones, and supplier feedback.
• Help maintain accurate records of specifications, packaging details, and compliance documentation.

Process Improvement:

• Identify gaps or inefficiencies in current administrative processes and suggest improvements.
• Help implement better filing systems (physical and digital) and process documentation practices.

Communication & Liaison:

• Act as the first point of contact for administrative queries within the Product Development department.
• Communicate with external suppliers, manufacturers, and service providers regarding samples, timelines, and documentation.

Key Requirements:

• Proven experience in administration, preferably in sales/products/retail.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills.
• Sound knowledge of administrative processes.
• Bachelor’s degree in Business Administration, Management, or a related field (beneficial).
• Experience with administrative software and tools.