Administrator Sales & Accounts Support at Sasol

Purpose of Job

• The role is responsible for providing comprehensive administrative services and support functions to the Commercial Marketing and Sales business. It supports and enables the sales team to optimize performance by delivering efficient and effective administrative services, while acting as a liaison between internal and external stakeholders.

Key Accountabilities

• Provide administrative support to the Commercial Marketing and Sales business to optimize processes and ensure efficient operations.
• Perform accurate and timely account reconciliations.
• Process customer debit and credit notes in accordance with established procedures.
• Facilitate effective communication with both internal and external customers.
• Maintain and manage SharePoint and document management systems.
• Provide support as a backup Business Support Administrator when required.
• Manage and resolve customer queries and complaints in a professional and timely manner.
• Support the team with general administrative duties.
• Ensure the performance and quality of internal capabilities are maintained.
• Implement standard operating procedures (SOPs) and work instructions and take responsibility for specific projects and tasks as required.
• Adhere to all applicable safety standards and procedures.
• Ensure application, adherence, and compliance with all legal requirements, policies, practices, standards, procedures, guidelines, and methodologies.

Formal Education

• National Senior Certificate (Grade 12)
• Diploma in Accounting will be an advantage

Working Experience

• 3+ relevant years
• SAP experience (added advantage)
• Proficiency and excellent skills in Microsoft 365 (Word, PowerPoint, Excel Outlook and Teams)
• Willing to work overtime, with less supervision
• Able to work under pressure and meet deadlines
• Able to work and manage various stakeholders and be an initiator and problem solver