Administrator: Specialist Quality Assurer at Momentum Metropolitan Holdings Limited

Requirements

• Matric / Grade 12
• 3-5 Years Employee Benefits administration experience
• Orbit experience will be anadvantage
• Quality control experience in EB will be an advantage
• Intermediate to advanced Excel skills

Duties & Responsibilities

Internal Process

• Accurate & timeous analysis and reporting of agreed audit sample of specialist workflows, providing continuous feedback to stakeholders.
• Sourcing of correct data for adhoc analysis based on audit findings or behavior trends providing business with valuable input and recommendations
• Correct member records where recons were processed incorrectly
• Process bulk admin or charge corrections for a group for a specific month
• Process bulk risk charge corrections for a group for a specific month
• Merge records (Same employer)
• Reinstate members.
• Reverse auto preservation/unit portability
• Correction of S14/ROT's
• Unpicking of recons
• Process manual adjustments on bulk adjustment file
• Calculating growth loss via investment statement and on Excel and making corrections thviae bulk upload
• Identify irregularities from the bugs logged and investigate and log bugs with IT.
• Assist with the outstanding item son contributions control account.

Reporting:

• Monthly Audit Report on specialist workflows, highlighting issues to be addressed, investigating, and advising possible solutions for items to be addressed and possible system enhancements.
• Ad-Hoc report generated with full detail of findings and advising possible solutions. Align with the Write-off process to assess any issues that may require audit involvement.
• Run weekly report to clear the negative units on portfolios.
• Run weekly report to clear negatives in bank on member level.
• Run weekly report to check unitholding.

People:

• Live the Momentum values.
• Manage own performance and development.
• Maintain broad product and process knowledge