Administrator (Talent Acquisition) at Telesure Investment Holdings (TIH)

Job Purpose

• Provide administrative, analysis and project support to relevant distribution channel whilst effectively building and maintaining relationships with internal and external stakeholders.

Responsibilities

• Assist in setting up and maintaining administration processes.
• Effectively manage the channels complaints processes.
• Process invoices and pay weekly Broker commissions., Collate and analyzing information for management and financial reporting., Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching., Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.
• Responsible for the vetting of all new brokers applications in terms of contractual and compliance regulations., Effectively build and maintain relationships with both internal and external stakeholders and partners. 
• Ensure effective service delivery to meet stakeholders needs within specified SLA’s.
• Oversee and facilitate the retention's of policies and work hand in hand with the Retention's Team.
• Ad hoc project support within channel (marketing, events etc.)., Help manage clients by carrying out standard activities and providing support to others., Organize own work schedule in order to get the job done.
• Supervise junior administrators and assign short-term tasks to others if necessary., Responsible for populating standard contracts, letter and communication to external partners and clients.
• Maintain and store a centralized archive of all distribution related data, applications, communication, decisions, and documentation.
• Management of new applications, marketing material and recording of printing ratios.
• Populate weekly Dash board for the channel.
• Scan and file Broker contracts.
• Assist with compiling presentations., Vet all New Private Facilities and Facilitating all processes regarding Private Facilities.
• Manage New Business and processes and ensure that risks are eliminated including dealing with binder holders and the Verification Team.
• Call clients with regards to distressed policies.
• Build and maintain a Risk Management and monitoring process of new and existing Brokers.
• Assist in broker debt management., Vet all New Private Facilities and Facilitating all processes regarding Private Facilities.
• Manage New Business and processes and ensure that risks are eliminated including dealing with binder holders and the Verification Team.
• Call clients with regards to distressed policies.
• Build and maintain a Risk Management and monitoring process of new and existing Brokers.
• Assist in broker debt management.

Education

• Diploma or Degree in the Company Secretarial field (Advantageous)  (Required), SAQA Accredited Equivalent (Essential)  (Required), School Grade 12  (Required)

Experience

• 2 or more years' experience in an administrative role dealing with company secretarial duties (Essential); 2 or more years' experience in recruitment, exposure in full recruitment cycle (Essential); General administration services and data collation experience (Essential)