Adminstrative Clerk: Helpddesk and Complaints at Department Of Public Works And Infrastructure

REQUIREMENTS :

• A minimum of Grade 12 or equivalent qualification. No experience required. Willing to adapt work schedule in accordance with office requirements and must be committed to designated tasks.
• Must have Computer Literacy, Communication, Organizing, Interpersonal, Numeracy, Accounting, Diplomacy and the ability to follow Pro-active and creative Problem-solving approach skills. Knowledge of the PFMA and Treasury Regulations.
• Must be self-motivated, hardworking, ability to work independently, assertive, punctual, people orientated, ability to work under pressure, be resourceful, a team player, trustworthy and patient. Knowledge of Works Control Systems (WCS) / Logis / Archibus will serve as an advantage. 

DUTIES :

• Follow up on of outstanding complaints and address enquiries to ensure service delivery is being maintained. Provide a meeting management service by assisting with the planning of the diary for the unit and managers, facilitating the booking of venue(s), taking and distributing minutes of meetings.
• Perform travel arrangements for managers in line with directives. Prepare S&T’s for approval by relevant sections. Administer the procurement of goods and services for the sub-directorate. Liaise with internal executing units on accommodation related services as required.
• Updating and filing of record systems for Human Resources of the unit and accommodation Procurement Instructions. Furnish information for reports for internal and external clients. Assist the region in the administration of the Archibus system as and when required.