Admissions Clerk at Joint Medical Holdings

PURPOSE OF POSITION

• The incumbent will be responsible for managing the full admissions process.

KEY PERFORMANCE AREAS

• Receive patients into admitting both with a positive friendly approach and attitude.
• Inform patients of payment procedures, clarifying medical aid / private fee split.
• Inform private patients of the deposit to be paid and that the balance of their account is to be settled on discharge.
• Respect the confidentiality of patients, visitors and doctors requirements, addressing their needs with maturity and concern.
• Accept deposits and issuing of receipts for patient deposits e.g. maternity bookings, future operations (cosmetic plastic surgery) etc. ensuring security of monies by placing in the drop safe refer to Cash Policy.
• Administration controls relating to Cash Collections and must have Confirmations knowledge.
• Must be able to work under pressure, independently and unsupervised.

COMPETENCIES (The following will be advantageous)

MINIMUM REQUIREMENTS

(Educational Qualifications & Experience)

• Must have Matric.
• Must be computer literate.
• Experience with the Delta 9 system is required.
• Must have minimum 1-2 years relevant hospital experience.
• Must be prepared to do shiftwork (Night shift / Day Shift)
• Must have experience with Medical Aids and Pre-authorizations Essential.
• Must have knowledge of admissions is essential.
• The ideal person will have willingness to assume job ownership, work independently and apply principles of continuous improvement.
• Switchboard experience would be an added advantage