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    • Agent: Call Centre Inbound & Outbound at Absa South Africa

    Posted: Mar 14, 2025
    Expires: Not specified
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  • Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.

    View All Jobs at Absa South Africa


     

    Agent: Call Centre Inbound & Outbound

    Job Summary

    • Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

    Job Description

    • Achieve contracted service level agreements: By being available to cardholders, branches and merchants in order to serve as informational support. | Customer Experience: To provide service excellence and achieve customer satisfaction | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | : | : | : | : | :

    Education

    • Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

    Check how your CV matches this job

    Method of Application

    Interested and qualified? Go to Absa South Africa on absa.wd3.myworkdayjobs.com to apply

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