AI Systems & Operations Integrator at RecruitMyMom

Job Description

• This is a remote position.
• Playing a central role within an international recruitment and market-intelligence organisation, this independent contract position supports operational excellence through the strategic deployment of workflow automations and intelligence tools. The position offers a fully remote working arrangement within South Africa for an initial term of 90 days, approximately 40 hours per month, with the potential for extension.
• The primary focus of this role is to transform existing, manual recruitment and business-development processes into automated, scalable, and highly efficient systems. Working closely with leadership, the successful integration specialist will build AI-assisted workflows, automate customer relationship management (CRM) pipelines, and establish clear operational dashboards to enhance overall service delivery.

Key Responsibilities

• AI and Automation Workflows: Build and deploy AI-assisted candidate and client outreach workflows, incorporating human-in-the-loop approval processes to ensure quality and brand alignment.
• System Integration: Seamlessly connect operational platforms—including CRM, email systems, and forms—using n8n, Make, and Zapier to streamline business development and candidate delivery.
• Recruitment Automation: Establish automated candidate-to-role matching, scoring protocols, and automated pipeline updates to reduce cycle times and improve reporting accuracy.
• CRM & Operations Management: Configure, maintain, and structure Atlas CRM, defining clear pipeline stages, custom fields, and real-time operational dashboards for management visibility.
• Process Documentation & Training: Document standard operating procedures (SOPs) and build clear, digestible onboarding materials to train internal teams on newly implemented systems.

Essential Requirements

• Proven track record of building automated business processes and workflow integrations.
• Hands-on experience with workflow automation platforms, specifically n8n, Make, or Zapier.
• Practical knowledge of integrating CRMs, email platforms, webhooks, APIs, and data structures.
• Demonstrated experience incorporating artificial intelligence and large language models into daily business workflows.
• Strong capacity for process mapping, system documentation, and technical training for non-technical team members.
• Exceptional written and verbal English communication skills.
• Ability to work independently within a fully remote environment.

Desirable Requirements

• Experience operating within the recruitment, staffing, talent acquisition, or RPO sector.
• Prior implementation of recruitment-specific CRMs or Applicant Tracking Systems (ATS).
• Familiarity with sales operations, RevOps, or automated outreach platforms.
• Knowledge of international data compliance standards, such as GDPR.
• Experience collaborating with UK or international business structures.

Required Software Skills

• n8n
• Make
• Zapier
• Atlas CRM
• Slack