Air Chefs Business Analyst at South African Airways (SAA)

Job Purpose    

• The Business Analyst role will serve as a critical link between data-driven insights and strategic decision-making, that help executive and functional leadership understand trends and implement business strategies effectively. This role ensures alignment between supply capabilities and business demand by tracking key trends, supporting S&OP processes.
• The Business Analyst will play a pivotal role in identifying growth opportunities, performance gaps, and strategic levers to enhance decision-making across the organization. This role also key in improving core business processes, ensuring seamless integration between planning and reporting trough structured process optimization initiatives.

Principal Accountabilities    
PROCESS OPTIMIZATION & CONTINOUS IMPROVEMENT

• Analyse and map end-to-end business processes related to Airchefs’ value chain
• Identify inefficiencies, bottlenecks, and non-value-adding steps; recommend improvements using Lean, Six Sigma
• Work with cross-functional teams to streamline processes, reduce lead times, and improve data flow
• Assist in standardising SOPs for business processes, performance reporting, and stock reconciliation
• Support the digital transformation of key processes (e.g., moving from manual spreadsheets to dashboards)
• Translate complex data findings into clear insights for non-technical stakeholders

DATA COLLECTION & MANAGEMENT

• Gather and clean data from internal systems, surveys, and third-party platforms
• Maintain centralized data repositories for easy access and collaboration
• Ensure data accuracy and integrity across all datasets

DEMAND PLANNING AND FORECASTING

• Collaborate with Commercial, finance, operations and to develop rolling demand forecasts
• Analyse historical meal volumes, seasonality, and customer trends
• Monitor forecast accuracy (FA%) and identify root causes for deviations
• Assist with the demand planning inputs into the S&OP process

REPORTING & PERFORMANCE TRACKING

• Produce daily, weekly, and monthly reports by client, and by unit in collaboration with the Finance and commercial departments
• Provide executive summaries for strategic and operational reviews
• Design and deliver periodic management reports and dashboards for strategic reporting
• Support ad hoc reporting and performance tracking for new business or product launches

RESEARCH & MARKET INTELLIGENCE

• Conduct internal and external market analysis
• Stay abreast of industry trends, competitor strategies, and regulatory changes
• Compile strategic reports for leadership using reputable sources

INVENTORY & STOCK ANALYTICS

• Monitor stock levels across sites and highlight potential stockouts or overstock risks
• Partner with inventory controllers to reconcile book vs. physical stock variances
• Support inventory reduction initiatives through data analysis (slow/non-movers, excess stock)
• Assist with BOM validation, minimum order quantities (MOQ), and safety stock calculations

Qualifications & Experience    
Formal Qualifications Required:

• Diploma in Business Admin, Information technology or equivalent
• Business Information Systems
• Business Analytics
• Database management - SQL

Advantageous:

• 2–4 years of experience in business analytics
• Advanced excel (pivot tables, lookups, formulas)
• BI visualization tools, BI/Tableau, SAP or other
• Prior experience in aviation catering / FMCG / manufacturing environment

Knowledge and Skills    

• Analytical Thinking: Strong skills in data interpretation, variance analysis, and scenario modeling
• Attention to Detail: Accurate and consistent reporting, strong data hygiene
• Communication: Ability to present insights clearly to non-technical audiences

Attributes    

• Committed to ethical practices and integrity
• Excellent leadership and team management abilities

Deadline:26th September,2025