Analyst: Data & Reporting at The South African Revenue Service (SARS)

Job Purpose

• To conduct statistical analysis, interpretation and compile reports to support decision-making processes within the division including the automation of such reports.

Education and Experience

Minimum Qualification & Experience Required

• National Diploma/ Advanced Certificate (NQF 6) in Data Analytics/Computing AND 3-4 years' experience in a Data Analysis / Reporting / related environment, of which 1 - 2 years at a knowledge worker level.

Alternative #

• Senior Certificate (NQF 4) AND 6 years’ experience in a Data Analysis / Reporting / related environment, of which 1 - 2 years at a knowledge worker level.

Job Outputs:

Process

• Analyse and evaluate performance of BU, identify and report on variances against cost, quality, delivery and risk, ensure compliance with ops strategy.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Collect and collate data, analyse information and provide reports and recommendations.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Gather data of current processes, systems and performance to facilitate process analysis and improvements.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Undertake information gathering and analysis of data within set guidelines to report related information to business.
• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements because of the change.
• Use practical and applied knowledge and situational judgement to arrive at decisions.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Building Sustainability
• Commitment to Continuous Learning
• Conceptual Ability
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Business Knowledge
• Data Analysis
• Efficiency Improvement
• Functional Policies and Procedures
• Information Management
• Quality Orientation
• Reporting
• Statistical and Mathematical Analysis

Deadline:30th March,2026