Analyst (Junior) - Sandton at Discovery Limited

Key Purpose

• This role is to provide business with operational and incentive research, analysis and reporting produced from survey data sources (internal) to support its business operations.
• Gather, synthesize and summarize information to support decision making and communication

Areas of responsibility may include but not limited to

• Information gathering (research, question structuring and interviewing)
• Information synthesis (making sense of information from many sources)
• Summarising (identifying and illustrating key concepts)
• Reporting (conveying key concepts in writing and diagrams)
• Presentation design and building
• Information analysis (turning data into information to support decision makers)
• Initiatives:  Ways to improve a process or procedure to better support business
• Quality – pays high attention to detail
• Run large research projects with little assistance, including new experimental projects in terms of approach, technology etc (Pharmacy usage-, customer effort surveys)

Behavioural Attributes and Skills

• Ability to analyze/interpret data, take appropriate action and use good judgment to escalate issues when necessary.
• Proficient in advanced excel.
• Project management/administration ability
• Discovery Service operations knowledge an advantage
• Experience with data analysis and reporting.
• Strong written and verbal communication skills
• Assertiveness and self-motivation
• Attention to detail.
• Ability to coordinate various projects simultaneously.
• Advanced knowledge of MS Office products including Excel, Access, and PowerPoint
• Knowledge of structured query language (PL/SQL and COGNOS reports) and/or Python

Qualification Experience

• Matric studying towards a degree
• Tertiary qualification with Research, Statistics, Mathematics or other/similar quantitative modules
• Knowledge of structured query language (PL/SQL and COGNOS reports)
• 1 years experience working in a data analysis and reporting role