Applications Administrator at Biovac

About the job Applications Administrator

• BIOVAC is one of the leading sterile vaccine manufacturers rooted in Africa, with our core purpose being to "protect life". We are looking to hire a dynamic, passionate, confident, proactive and meticulous Applications Administrator to join a goal-oriented team

QUALIFICATIONS NEEDED:

Required:

• Bachelors Degree or National Diploma in Information Systems, Computer Science, or related field
• Preferred:
• Certification in ITIL or equivalent Service Management framework
• Experience with SAP, or validated GxP systems
• Vendor or product-specific certifications (e.g., Microsoft, SAP, Sage)
• Experience needed to deliver the role seamlessly:
• Minimum 5 years experience in enterprise applications administration or IT systems support
• Solid understanding of system administration, access control, and application support
• Experience managing incidents, service requests, and change controls in a structured IT environment
• Familiarity with backup, patching, and upgrade processes for business-critical systems
• Exposure to regulated or validated environments (pharmaceutical, biotech, or manufacturing
• Preferred:
• Experience working within GxP-compliant systems and documentation practices
• Familiarity with cloud-based and hybrid application environments
• Knowledge of data integrity and cyber-security principles in a manufacturing context
• KEY DUTIES & RESPONSIBILITIES OF THE ROLE:

Core Technical Delivery:

Applications Management

• Administer and monitor enterprise applications, ensuring system availability and performance
• Manage application access control, roles, and permissions
• Perform system configuration and updates in accordance with change control processes
• Conduct routine health checks and data integrity validations
• Manage incident and request resolution within agreed SLAs
• Coordinate application patching, backups, and upgrades
• Support validation activities and maintain system documentation
• Ensure compliance with GxP, data integrity, and cyber-security standards
• Support and Continuous Improvement
• Provide second-line user support and escalate technical issues to vendors when necessary
• Participate in testing, validation, and implementation of new system features
• Support business process improvement through effective system utilisation
• Identify automation or optimisation opportunities across applications
• Maintain detailed records of configuration changes and incident resolutions
• Quality Management
• Ensure all systems are audit-ready and compliant with GMP and data integrity requirements
• Participate in system qualification, validation, and re-validation activities
• Maintain documentation for deviations, CAPAs, and change controls
• Promote a culture of quality and continuous improvement within IT operations

Application Deadline: 30 November 2025