Applications Developer II at Gijima

Purpose

• As 2nd and 3rd line support process and functional role, request, attend to and resolve events, incidents, problems and changes via formalised and accepted service management policies, processes and procedures using programming computer languages and development tools.
• Make recommendations on corrective and adaptive maintenance.
• Writing code.
• Coding, compiling and executing applications.
• Works with other software professionals such as Systems Analysts and Engineers.
• Facilitating training at an individual and team level or in cases of explaining projects to clients.
• Perform full range of works related to application analysis, design and programming functions. Does project planning and feasibility studies.
• Establishes a high-level view of the intended project and determines its goals.
• Responsible for requirements definition.
• Defines project goals into defined functions and operation of the intended application.
• Analyses end-user information needs.
• Describes desired features and operations in detail, including screen layouts, business rules, process diagrams, pseudo code and other documentation.
• Directly supports application acceptance, installation and deployment.
• Ensuring quality components of methodology is followed to achieve all process milestones.
• Act as a mentor and guides subordinates in carrying out application developmental stages.
• Make recommendations on corrective and adaptive maintenance actions.
• Ensuring quality components of methodology is followed to achieve all process milestones.

Brings all the pieces together into a special testing environment, then checks for errors, bugs and interoperability

Formal Education

• Degree in Engineering, Information Systems or Computer Science or equivalent international certification/experience

Experience

• 3-5 years’ experience in an ICT Industry

Technical/Legal Certification

• ITIL v3 Foundation Certification (advantageous)
• Platform specific certification and experience, i.e. T-SQL, C, C#, Visual Basic 6

Responsibilities

Financial Perspective

Utilisation

• Maintain an acceptable level of utilisation

Manage tools of trade

• Reduce operational expenses

Manage operational expenses

• Reduce operational expenses

Customer Perspective

Quality

• Completeness and accuracy of code (work product) vs. allocated tasks
• Ensuring quality components of methodology is followed to achieve all process milestones
• Ensure project tasks delivered in accordance with larger project objectives
• Adhere to and apply software development policy and standards

Service reporting and review

• Ensure accurate estimates on development effort
• Proactively report on potential slippage or deviation

Plan

• Gather and understand the requirements

Building

• Perform software design, build and configuration

Testing

• Perform unit testing and ensure quality for test cases, where applicable
• "Define and report on outstanding known errors and workarounds (bugs)"
• Provide initial support in response to incidents and errors detected within a new or changed software application or work product

Internal Perspective

Research

• Provides collateral and information pertaining to the applications development function, documenting the information and ensuring utilisation

Service operations

• Ensure compliance with software development and service management policy, processes, templates and standards
• Make recommendations, on corrective and adaptive maintenance actions
• Enable storage and traceability/audit ability of controlled software in both centralised and distributed systems
• Ensure that the development, testing and production environments meet set requirements

Quality of support

• As 2nd and 3rd line support process and functional role, request, attend to, and resolve events, incidents, problems, and changes via formalised and accepted service management policies, processes and procedures
• Define the major types and sources of data necessary to support, as well as the data entities relevant to the client. Articulate and translate requirements into well formulated data models by taking target environments, processes, performance requirements and existing systems and services into account