Address47 Landmarks Ave, Samrand P O Box 10629, Centurion, 0046
About Gijima
Gijima is one of South Africa’s leading Information and Communication Technology (ICT) Service companies and with 100% unencumbered black ownership and a level 2 Broad Based Black Economic Empowerment rating making us one of the most empowered companies in South Africa when compared to the top... read more 20 most empowered companies listed on the JSE across all sectors. Gijima is 100% managed by South Africans, is locally funded and offers application services, infrastructure configuration and implementation and end-to-end managed outsource services through our national footprint, OEM partnerships and our national small, medium and micro enterprise development network. Our uniqueness lies in the combination of our proudly South African footprint, our proven ability to manage complexity, our track record of delivery across the years and the ability to provide our clients with technology solutions that deliver tangible business benefits. Employing more than 2,000 highly qualified, dedicated and committed employees, Gijima is considered as one of the leaders in the industry remaining well positioned to add value to all our clients, which includes 51 of the top 100 companies listed on the JSE. Gijima has a remarkable track record over many years, in complex, multiyear annuity service engagements. It is especially impressive that our promises continue to be delivered and trust maintained, during a period of significant change for Gijima and for our industry. Our turnaround strategy, with new leadership in management and the appointment of reputable leaders at Board level, is confirmation of Gijima’s commitment to structure the business for growth and to continue to build on our excellent service delivery track record. Gijima has been delivering IT services since 1998 and during this time we have gained both valuable experience and learnings.
Purpose
As 2nd and 3rd line support process and functional role, request, attend to and resolve events, incidents, problems and changes via formalised and accepted service management policies, p
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Ensure effective Stakeholder Management to reduce risk
Communicate outages, risks, progress, status, events, planned activities and issues to all relevant parties timeously, in
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