Arabic Speaking Client Liason Agent at SURGO HR & TRAINING

Job Description

Based in central Cape Town, we provide support services with a focus on desktop publishing and we are looking for a Arabic Client Liaison Experts who interface between our corporate clients all over the world.

Job description

• Deal with clients in the middle east
• Arabic texting and flipping of documents
• Produce documents as per client specification and according to our quality standards
• Adhere to all stipulated production processes, including proofreading
• Complete administrative tasks, pertaining to timekeeping (for payment and billing purposes)
• Ensure the highest level of quality production output by adhering to client SLA requirements and internal quality criteria, as part of the production process and defined KP

Requirements

• Native in Arabic and English
• Proven experience in a customer service role
• Graphical experience and accreditation advantageous
• Shift flexibility and weekend availability
• Determined and dedicated
• Common sense
• Resourceful
• Ability to work shifts coupled with the ability to work in a team.

Personal Attributes

• Excellent command of Arabic and English
• Positive attitude
• Good work ethics
• Good communicator
• Down to Earth team player