Area Manager at Fidelity Services Group

Job Description
A vacancy exists for an Area Manager, stationed at our Port Elizabeth branch and taking responsibility for the Operations Manager and sites within the Area and its surrounds.

The main purpose of the position is to ensure the smooth running of daily operations, that all site-specific security requirements are adhered to, and that the client’s needs are efficiently and professionally met at all times, ensuring open communication between the Staff, Management, and Clients.

Key Performance Areas: (Not inclusive)

• Ensuring that contractual requirements are met as stipulated by the client.
• Maintaining good relations between Fidelity Security Services Group and the client about services rendered.
• Ensuring that Security staff maintain required performance at all times.
• Dealing with all required administration matters.
• Liaising daily with branch and regional management on various operational issues.
• Submitting relevant weekly/monthly incident and general reports.
• Effecting disciplinary standards

Skills, experience, and requirements:

• Matric certificate and/or equivalent
• PSIRA Grade A registration and accreditation.
• At least 3 years’ experience in the security industry.
• Must display good leadership qualities.
• Must be firearm competent in all firearms
• Computer literacy on Microsoft Programs
• Own reliable transport and a valid driver’s license are required.

Other personality attributes:

• Good administration skills
• Interpersonal skills
• People management skills
• Client liaison skills
• Planning skills

Core competencies:

• Analytical & critical thinking skills
• Goal setting
• Driving & managing change
• Driving for results
• Communicating direction
• Development of others
• Self-development
• Communication skills
• Customer focus
• Teamwork