Assessing Manager - George at Badger Holdings (Pty) Ltd

About the role:

• Our Company is expanding and needing to fill the following vacancy, Assessing Manager in the Claims Department. If you have management experience in motor Insurance, panel shop or dealership environment, then this is a great opportunity for you. 

Responsibilities: 

List of responsibilities includes but is not limited to: -

ASSESSOR MANAGEMENT

• Conduct technical audits to establish accuracy of damage quantification per assessor.
• Devise and conduct remedial training with assessors where required.
• Deal with queries related to assessor’s reports and quantifications.
• Deal with queries and complaints related to assessors’ conduct.
• Facilitate remedials actions on assessors conduct where required.  

REPAIRER INTERACTION

• Build relations with key partners, repairers and service providers through strategic planning, personal interaction, and facility inspections (in line with the SAIA minimum requirement criteria).
• Maintain BBBEE repairer spend as determined from time to time.
• Introduce or maintain MOU’s with our primary repairers (towing destinations)
• Establish or maintain rate structures for both in-warranty and out-of-warranty repairs including labour and paint rates. 

TECHNICAL ADVANCEMENTS AND ASSISTANCE

• Assimilate new repairer technologies on all available platforms and impart the knowledge to the assessing team.  
• Provide assistance and direction to Dotsure staff, including Resolutions department on operational and technical issues.

Requirements

• Matric or equivalent qualification
• Professional qualification e.g. VDQGBSA will be advantageous.
• 3 - 5 years of Management experience in motor Insurance, panel shop or dealership environment.
• Intimate knowledge of OEM and alternative part supply processes and discount structures.
• Experience in conducting repairer audits.