Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month.
To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe in ...
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The proof of pudding is in eating”. In the realm of Insurance, it all boils down to claims.
Our heartbeat is to respond to client pain points and reduce frictions at the claim stage by focusing on a claims journey that is empathy-based, easy to submit claims, and fast in settlement.
Here at Insurance, we all possess the ability to cater for and support individuals during their most challenging times and truly make an impact.
If you want to make a difference and you are an experienced compassionate, customer centric Assessor, who wants to be part of an amazing team, then we’d love to hear from you - e job satisfaction is second to none.
Responsibilities include:
Support non-medical claims process set-up
Non – Medical claims assessment
Quality assurance and determining whether a claim was assessed correctly.
Fraud risk assessment by identifying potentially fraudulent claims.
Assessment of misrepresentation and Non-disclosure on Life Insurance
Identifying trends and areas of concern and escalate accordingly
Non – Medical claims queries and complaints
Stakeholder engagement
Requirements are:
Minimum of 3 years functional/practical experience in funeral and or life insurance claims assessment.
Experience in stakeholder management and client engagement.
Understanding of the long-term insurance industry and claims handling processes
Knowledge of Funeral and Life Products
Knowledge of relevant legal framework relating to funeral and life insurance claims
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