Assistant - Administrative Assistant Enterprise Management at MTN

JOB DESCRIPTION
Mission/ Core purpose of the Job

• To provide daily administrative support to the MD, Senior Management and the marketing team within Supersonic 

RESPONSIBILITIES

Key Performance Areas; 

Supersonic executive management support: 

• Serve as a central communication point for departmental information and internal staff communication.
• Ensure general office requirements are adhered to (stationary, cleanliness, equipment)
• Administer all business travel and accommodation when required
• Prepare boardrooms for meetings and manage boardroom diaries
• Manage MD diary when necessary.
• Accommodate clients/visitors in a friendly professional manner while they wait for the relevant contact and ensure all customer complaints are dealt with timeously and to completion.
• General administration, support and coordination as required by MD and senior managers.
• Complete monthly presentation review deck
• Liaise with Cosec when necessary for exco and board meeting dates, attendees and compiling the pack to be presented
• Liaise with CEO office for monthly Supersonic presentations with CEO, when necessary
• ISPA and ICASA complaint management with compliance manager

Reporting

• Ability to extract basic product and marketing reports
• Understanding of PowerBi and Agility business system to manage reports and revert on customer escalations
• Extract and co-ordinate 3rd party reports/information from various systems and/or partners, where required
• Support teams to timeously consolidate reports from different areas (Product Management, Product Marketing, etc)

Marketing Assistance

• Liaise with marketing partner agencies on briefs, turnaround times, CE’s
• Work with dealer sales teams to ensure they are adequately resourced
• Ensure monthly FNO advertising is booked and correct creative is in place
• Compile monthly marketing reports and creative executions
• Ensure all marketing collateral is up to date and correct
• Ensure all internal marketing is accurate and relevant
• Liaise with FNO’s for sales and marketing promotions
• Ensure Supersonic website is displaying more recent pricing and marketing material

QUALIFICATIONS

Education: 

• Minimum of 1 year diploma in Office Administration.  
• Marketing degree or diploma advantageous 
• Advanced level of written communication required (Good reading and writing skills with the ability to write or review basic documentation, where required)

Experience: 

• Minimum of 1 years’ experience in Office administration or marketing department 
• Attention to detail in all aspects of work critical
• Business Etiquette
• Organising and Prioritisation Skills
• Office Business Package – Advanced knowledge of Windows [Word, Excel, Power-Point)
• Basic technology acumen (E.g. know what FttH or 5G is, at a basic level)
• Organise and disseminate information from external stakeholders to different functions within Supersonic 
• Basic website content management (E.g., Admin related to changing pictures) advantageous
• Ability to work under pressure to meet tight deadlines 
• Ability to juggle multiple tasks, prioritise and action oriented