Assistant Chief Steward at Crew Life at Sea

Key Responsibilities:

• Assist the Chief Steward in managing the housekeeping and food and beverage departments
• Ensure all areas of the ship are kept clean and organized according to company standards
• Monitor and maintain inventory levels of cleaning supplies, linens, and other necessary items
• Train, supervise, and schedule housekeeping and food and beverage staff
• Oversee the execution of guest requests and ensure timely and satisfactory resolution
• Conduct regular inspections to ensure cleanliness and safety standards are met
• Collaborate with other departments to ensure smooth operations and guest satisfaction
• Handle and resolve any guest complaints or issues in a professional and timely manner
• Maintain and update records of inventory, expenses, and staff performance
• Adhere to all safety and sanitation regulations and company policies
• Assist in performance evaluations and provide feedback and coaching to team members
• Assist with budget planning and cost control measures to optimize departmental expenses

Qualifications:

• High school diploma or equivalent, degree in hospitality or related field is a plus
• Previous experience in a similar role, preferably in the hospitality industry or on a cruise ship
• Strong leadership and communication skills
• Excellent organizational and time-management abilities
• Ability to work well under pressure and handle multiple tasks simultaneously
• Knowledge of safety and sanitation regulations
• Proficient in English, additional languages are a plus
• Flexibility to work long hours and weekends as needed
• Must be able to pass a background check and obtain necessary certifications