Assistant Customer Manager: Wholesale at Tiger Brands

THE JOB AT A GLANCE

You will work closely with the National Customer Manager/ Channel Manager to implement Customer strategy and activity plans at a regional level, thereby growing Tiger brands in line with set objectives. This will include assisting in the achievement of volume and profitability targets with the customer account on a regional level and to ensure implementation of the agreed Regional Customer Activity Plan / Promotional Grid. 

RESPONSIBILITIES

WHAT YOU WILL DO

• Gather, process and analyse Customer data
• Interpret and report on information
• Develop Regional Customer Activity Plan
• Communicate Customer Strategy and Activity Plan
• Conduct Customer Reviews
• Monitor and Execute Regional Promotional Plan
• Develop a Customer Proposal / Presentation
• Present Proposal to the Customer
• Secure Agreement for the Proposal
• Monitor, review and evaluate Proposal
• Implement Customer Agreements
• Monitor and Build Customer Relationships
• Achieve Projected Volume and Market Share Targets
• Monitor Competitor Activity
• Manage Customer Account Profitability

QUALIFICATIONS

WHAT YOU’LL BRING TO THE TABLE

Key attributes and competencies

• Analytical skills – with the ability to create data models and to run and interpret customer-related analysis
• Precision – Understanding written meaning and reasoning logically with data is essential at a moderate complexity level. Aptitude for statistics and figures. Decision making based on supporting data
• Superior communication skills – with an ability to visualize and communicate analysis results to the needs and skills of the respective recipient
• Establish, negotiate and communicate Business Initiatives

Experience

• 3- or 4-year diploma/degree in Business Management or similar
• 2-3 years' experience data or analytics driven role
• Experience in Business Planning Process, Customer Needs and Objectives, Trade structure, Distribution Strategy