Assistant Director: Information Communication Technology at NSF International

REQUIREMENTS: 

• An appropriate diploma/bachelor’s degree (NQF Level 6) in information technology, Computer Science. A minimum of 3-5 years of relevant experience in ICT, with at least (3) to five (5) years’ work experience at a supervisory or management role. Experience in ICT strategy implementation, systems administration (AZURE cloud infrastructure, D365 ERP and Active Directory, Mimecast, Veeam Backup, M365 packages, Intune, Cyber Security platforms), and infrastructure management.
• Knowledge of public sector ICT governance frameworks (e.g., DPSA, CGICTPF, POPIA, ISO/IEC standards). Experience in IT project management and user support, the incumbent will also be a person who works well under pressure, pays attention to detail, works well within a team environment and has good communication skills. 

DUTIES:

•  Implement the ICT strategy and manage the NSF’s ICT infrastructure including applications, hardware and systems. Support the development and implementation of ICT strategies, policies, and standards. Manage the ICT infrastructure and ensure the security, reliability, and availability of ICT systems. Coordinate ICT service delivery, including user support, system administration, and network management. Oversee the implementation and maintenance of business systems and enterprise resource planning.
• Ensure proper ICT governance, including risk management, business continuity, and disaster recovery planning. Lead ICT projects and initiatives aligned with organizational goals. Assist in managing ICT procurement, licensing, maintenance and service provider SLAs. Provide technical guidance and support to internal stakeholders. Manage ICT hardware requirements for the NSF. Identify any ICT hardware issues and determine if they are repairable internally or if they need to go to the suppliers for repairs.