The Western Cape Department of Health and Wellness is a department of the Government of the Western Cape, responsible for providing public healthcare to the population of the Western Cape province of South Africa.
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Assistant Director: Quality Improvement and Governance
Appropriate experience of utilising recognised quality improvement methodology in a healthcare environment. Evidence of delivering training in Quality Improvement methodology to groups and individuals.
Minimum Educational Qualification:
Appropriate 3-year National Diploma/ Degree in a health-related field registrable with any South African Health Professional Body.
Duties
Work within a healthcare ecosystem to support health care facilities and services along the patient pathway. Work with internal and external stakeholders to facilitate process improvement to the healthcare ecosystem. Lead and direct process improvement projects that delivers measurable operational performance improvement. Coaching of all levels of healthcare personnel in recognised quality improvement methodology to improve operational performance.
Create an empowering culture within teams to translate strategic direction into meaningful sustainable objectives. Develop a training program, based on an established service improvement framework that can sustain improvement thinking and application, and assist with the development and training material to different staff categories.