Assistant Director: Validation And Testing Lab (Permanent Contract) at Phaki Personnel Management Services

JOB PURPOSE:

• To manage and take responsibility for information that has been tested and provide support within production environment.

MINIMUM REQUIREMENTS:

• An appropriate and recognized Bachelor’s Degree / National Diploma or equivalent three-year qualification (with at least 360 credits) in the IT environment or related.
• Coupled with a minimum of four (4) years’ experience in a Testing Lab environment including two (2) years in/on a supervisory role/level.
• Computer literacy with a proficiency in Microsoft Office products.

RESPONSIBILITIES:

Manage the Testing Lab processes:

• Ensure, maintain and foster sound internal and external client relationships with all service process partners to ensure prompt service delivery
• Manage compilation and presentation of Service delivery performance reports for Senior Management and the Board of Trustees
• Define and maintain the Unit’s financial budgets
• Provide support for continuous improvements projects
• Management and/or execution of the complete system development Life Cycle (SDLC) or all new business system solutions, system errors/corrections, enhancements and new system releases.
• Ensure revision and testing of related CIVPEN and Workflow functionality and the subsequent implementation of formal Testing Methodology, processes and related requests and maintenance of a proper testing grid for Business Support Services
• Provide training to all users and stakeholders on system/process changes

Manage Planning and Coordination of validation and testing:

• Ensure validation and testing across multiple projects and streams
• Ensure report on test estimations and prioritized test items
• Monitor test environment requirements and data requirements
• Highlight and communicate dependencies
• Manage entrance and exits criteria

Manage and development of staff:

• Manage the performance of the unit which involves coaching, mentoring and take corrective action where required
• Develop performance standards and evaluate individuals and as a team
• Monitor staff regarding human resource such as leave, recruitment and grievances
• Compile the work plans for the section including the consolidation of operational plans into directorate’s overall work plans.