Assistant Manager - Geo Head's Office at EXL South Africa

Job Description

• Works with Regional Medical Directors to make sound, evidence based clinical decisions regarding the requested cases (treatments and procedures) for IP/OP and performs retrospective clinical reviews utilizing criteria set forth by the client and Medicare (CMS-Centers for Medicare and Medicaid Services) and perform outbound calls to providers.
• Good communication and interpersonal skills capable of maintaining strong relationships
• Strong organizational and multi-tasking skills
• Excellent analytical and problem-solving abilities
• Team-management and leadership skills
• Documentation management and ability to use project management tools
• Attention to details even under pressure
• Time management skills with the ability to meet deadlines

Responsibilities

• Book meetings and schedule events
• Order office stationery and supplies
• Maintain internal databases
• Submit expense reports
• Keep employee records (physical and digital)
• Maintain a filing system for data on customers and external partners
• Distribute incoming and outgoing mail
• Prepare regular reports and presentations
• Organize, store and print company document as needed
• Answer and redirect phone calls
• Make travel arrangements
• Handle queries from managers and employees
• Update office policies and ensure compliance with them

Qualifications

• Proven experience as an Administrator, or relevant role
• Familiarity with office equipment, including printers and fax machines
• Knowledge of office policies and procedures
• Experience with office management tools (MS Office software, in particular)
• Excellent organizational and time-management skills
• Strong written and oral communication skills
• Problem-solving attitude with an eye for detail