Assistant Manager - Instructional Designer, People Advisory Services (PAS) at Ernst & Young Global Limited (EY)

Your key responsibilities:

• Adhere to EY's learning design processes for timely, budget-conscious, and quality-defined creation of learning assets and programs.
• Outline and document learning solutions, securing approvals from SMEs, client project leads and content owners. Identify usable existing materials for integration into the learning journey.
• Determine learning objectives that meet EY quality standards.
• Create design specifications using standard templates to align objectives with assessments, practice, presentation, overviews, integration, and motivation elements.
• Create specifications for configuring productive collaborative learning instances.
• Conduct quality assurance checks with SMEs, technical reviewers, content approvers and deployment teams; utilise their feedback to revise design documents. 
• Write innovative eLearning pages and storyboards, audio/video scripts, facilitator and participant guides, job aids and other materials, test prototype.
• Craft compelling instructional content for diverse learning interactions, encompassing assessments, quizzes, practice exercises with relevant feedback, simulations, demonstrations, case studies, worked examples, procedural steps, concept/process/concept/process/principal explanations, reflection chances, and overviews.
• Conduct design quality reviews on new and existing learning solutions using the EY design quality checklist.
• Ensure quality of learning content and proofread learning materials to ensure consistency
• Collaborate closely with multimedia designers and or developers to ensure finished materials are authored as specified. 
• Conduct facilitation sessions i.e., face-to-face, or virtually.
• Facilitate and support pilot sessions and refine learning materials based on pilot results.

Skills and attributes for success: 

• Thorough grasp of learning science and evidence-based design standards to ensure EY's learning content achieves top quality and desired business impact.
• Robust interpersonal and collaboration skills to effectively engage all stakeholders (internal/external). This ensures meeting clients' needs and expectations.
• Excellent written and verbal communication skills; ability to write effective instructional text, facilitator materials, audio and video scripts and other design documents. 
• Experience with learning management systems (Moodle, Docebo and SAP SuccessFactors - preferred) and virtual classroom software (WebEx - preferred). 
• Ability to use learning technology and tools, desktop applications and relevant knowledge tools. 
• Act independently to complete all aspects of a learning project. 
• High attention to detail and ability to review the work of internal or external developers to ensure adherence to the design and to EY/Client design standards. 
• Where applicable,
• coach instructional designers of third-party providers to follow the EY design process; promote the use of EY design standards, templates, and tools.

To qualify for the role, you must have: 

• Minimum 5-10 years of experience in designing courses and other learning items. 
• Demonstrable experience in designing effective eLearning experiences, facilitator, and participant guides (for the physical and virtual classroom), online and classroom simulations, video, and audio media. 
• Experience designing eLearning that is accessible to people with disabilities.  
• Experience with web-based applications and one or more learning management systems is desired. 
• Demonstrable experience using Articulate Storyline or similar course authoring programs is highly desired but not required. 
• Proficiency with Microsoft Office tools. 
• Proven track record in establishing and sustaining strong client relationships.
• Demonstrable experience working in fast-paced, stressful environments to deliver required results. 
• Demonstrable experience designing learning for mobile delivery is preferred but not required.

Ideally, you’ll also have: 

• Professional qualification in instructional design or related discipline is preferred, not required 
• Bachelor’s degree in education, psychology, design, or related field is preferred, not required