Associate Director, Clinical Data Management at IQVIA

PURPOSE

• Lead Functional Department of Data Management professionals to efficiently produce databases that meet customer

requirements.

RESPONSIBILITIES

• Manage a Functional Department of Data Management staff. Size of team could vary from 15-40, and may be a first-line or second-line management position.
• Define and prioritize resource requirements and manage resource assignments across projects.
• Monitor and manage utilization and productivity of Functional Department.
• Assess and document competency of staff to satisfy position responsibilities. Regularly set goals and evaluates and documents performance.
• Define recruiting strategies and staffing needs based on hard backlog.
• Define and implement department objectives consistent with broader office company objectives.
• Provide expert review and guidance for production of Data Management deliverables including CRF/e-CRF (case report form), database design and set-up, validation definition and programming, Data Management Plan and database deliverables to internal and external customers.
• Provide technical advice and solutions with internal and external customers to solve problems and improve efficiency.
• Monitor quality and efficiency across projects to identify trends and opportunities for improvements. Ensure sharing of learning across projects.
• Participate in defining strategies for new processes and technology at either regional or global level.
• Ensure that staff is trained and compliant with current operating procedures and work instructions and project scope of work.
• Define and implement training/professional development strategy for Functional Department.
• Mentor staff members to develop Data Management process, system, and drug development expertise.
• Manage relationship with customer at both the project team level and with functional peers.
• Provide operational input into proposals and scope of work. Participate in proposal defenses. Provide input to costing algorithms, particularly at the customer level.
• Attend customer meetings and lead discussions of project requirements and strategic planning.
• Ensure compliance of work with project’s scope of work.
• Actively assess and help manage project realization.
• Ensure project milestones are met according to agreed upon timelines with high quality.
• May serve as a Data Management Customer Liaison for one or more customers.
• Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

•  Advanced knowledge of Data Management processes and systems
•  Solid understanding of clinical drug development process
•  Technical programming skills
•  Outstanding written and oral communication skills
•  Proven leadership skills
•  Outstanding problem-solving skills
•  Excellent interpersonal skills
•  Excellent organizational skills and demonstrated ability to delegate appropriately
•  Ability to establish and maintain effective working relationships with co-workers, managers and clients

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s degree, or educational equivalence, in clinical, biological or mathematical sciences or related field, or nursing
• qualification with 10 years of relevant work experience including substantial people management experience; or
• equivalent combination of education, training and experience