Assurance L&D Manager at PricewaterhouseCoopers (PwC)

Job Purpose

To manage, implement and report on mandatory training courses rolled out to staff and partners in the South Market Area. Assist in the overall management of the Assurance L&D function.

Job Profile

Principal Accountabilities

L&D – Reporting to Assurance L&D Associate Director

• Assist the L&D Partner & Associate Director with tasks to be performed to manage the L&D department;
• Facilitate on core Assurance training courses in Gauteng primarily, and the rest of SMA occasionally;
• Monitor and manage the quality of training presented; throughout the year and formally on a quarterly basis
• Provide oversight of administrative tasks performed by the L&D administrators relating to reporting and other administrative tasks;
• Respond to ad hoc queries from trainees and L&D managers relating to L&D matters;
• Manage a network of L&D reps across SMA
• Support the AD in the development and rollout of technical and digital training at an intermediary level for SMA Assurance;
• Development and monitoring of training particular to the NGA roll-out
• Tailor global materials for local methodology and ECR findings;
• Release of training material to the practice;
• Assist with reporting to Territory Assurance Leader and Assurance Exco;
• Meet with Line of Service leads on a quarterly basis, presenting key L&D statistics and assisting with actions to be taken as a result of trends identified
• Report on L&D related statistics to Gauteng and Regional offices on a Monthly basis;
• Perform Proactive monitoring twice a month for all lines of services;
• Assist with drafting of communications to be sent to the Practice;
• Setup of curricula on Vantage based on approved Curriculum Plans
• Assist with improving of processes followed in the National Function
• Assist with the hosting of National Assurance L&D Network Calls
• Drive the uptake and roll-out of 3rd party learning platforms e.g. Kubicle and LinkedIn Learning
• Support the MRAT team in a L&D capacity to roll out training, assessments and training programmes
• Run automations for L&D to deploy Aura training files, report on instructor feedback and pull bulk training records.
• Manage monthly Target Audience changes for Core Assurance Training Assignment.