Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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The above position is vacant at our Cape Town Branch. The overall purpose of this position is to work in the CIT ATM Division, to ensure an efficient flow of schedules, managing the up time of our ATMs, issuing of confidential information and tracking of the fleet.
Minimum Requirements:
Clear criminal record
PSIRA accredited at least with Grade C
At least 2 years’ control room experience in the security industry or similar role where you have supervised or managed people/teams
Computer literate (compulsory)
Excellent verbal and written communication skills
Knowledge of Western Cape and surrounding areas for operational efficiency
Job Specification:
Prepare for fleet departures of FLM teams
Planning of the FLM schedules
Tracking control
Issuing of smart lock access where applicable
Maintaining contact with all custodians/client where applicable
Ensuring we meet the uptime requirements as per client standards
Maintaining all documentation and administration duties
Constant communication with ATM manager for daily debriefing
Ensure all risk and operational concerns are escalated immediately
Logging of technical callouts where required
Perform adhoc duties where applicable
Providing reports/feedback to client and management where required
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