Automation Product Manager at Epiroc

Primary Duties and Responsible

• Responsible for the RCS (Rig Control System) Automation product and projects within Southern Africa covering, South Africa, Namibia, Botswana, Zimbabwe and Mozambique.
• Directly supports the Drilling Solutions Business Line Manager for the customer’s technology needs.
• Work directly with Automation Product Managers at the factory for:
• Knowledge and understanding of new and existing products.
• Orders requiring special needs.
• Large project reviews and cooperation
• New capability/product testing and feedback
• Feedback on metrics of employed automation
• Responsible for the project management and implementation of autonomous projects.
• Acts as liaison between customer and product company for problem resolution
• Works with communications personnel for article creation, expo planning, and speaking engagements.
• Responsible for mine technology integration efforts; to include project planning and interfacing with the customer; seeing it through to successful implementation.
• Ensure customer center orders to product company are configured with correct Rig Control System
• technology options
• Make regular field and customer visits to ensure the company is informed of the latest market trends and future industry needs.
• Provide product support and technical training to the field sales team.
• Prepare and organize suitable training/training material to assist in the development of the sales force.
• Monitor competitor activities and understand their products.
• Travel as required to fulfill the duties of the role and this includes travel on weekends or overseas to the factory in USA, to mine sites and customer’s offices.

Qualifications

• Understanding and prior work in the mining industry, specifically drilling and or drill related equipment.
• 3 – 5 years rig technology and automation experience.

Job Requirements

• Sound mechanical understanding of drill operations.
• Experience in drilling, blasting design or field supervision.
• Understanding of computer software systems, wireless communications, databases and Global Positioning Systems would be advantageous.
• Previous project management experience
• Excellent command of English
• The ability to present is crucial.
• Negotiation and leadership skills – must possess the ability to take charge of projects, interactions with customers.