Automation Test Analyst (Hybrid:JHB/CT) at Santam Insurance

What will you do?

Santam Digital has a career opportunity available for an Automation Test Analyst who will preferably be based in Cape Town.

What will make you successful in this role?

• Lead and provide guidance to a team of automation test analysts in the Santam Digital environment and liaise with contracted test service supplier(s) to ensure effective prioritization, planning and delivery of test results and reporting
• Create and self-execute automated test scenarios, scripts and regression test packs and monitor execution by team 
• Test automation frameworks: Ensure alignment with existing frameworks, ensure use and implementation thereof, and provide input to ensure continuous improvement
• Ensure alignment of Automation Test Scripts with Acceptance Criteria on User Stories by being involved in technical discussions with project team throughout software development life cycle to pro-actively identify obstacles concerning quality
• Carry out quality assurance procedures to ensure that all digital tools and services meet and/or exceed the minimum organization standards and end-user requirements
• Create and review test cases, test data and test targets for functional and non-functional test requirements and link test cases to business/systems requirements to ensure traceability
• Thoroughly test software to ensure proper operation and freedom from defects and contributes to the release decisions and analysis of production defects 
• Provide input into and collaborate with, performance testing, device testing, penetration testing and user acceptance testing to ensure standards and requirements are met
• Document all problems, work to resolve them and report progress on problem resolution to management
• Create test reports, post implementation reports, publish test metrics to dashboards and make recommendations for improving test analysis and procedures
• Provide support and collaborate with business analysis, project management and development competencies to confirm scope and duration of testing and ensure alignment
• Comply with company policies and procedures, standards and methodologies
• Stay current on industry practices and trends in the testing, short term insurance and digital environments and contribute innovative ideas for the use of technology and improvement of processes

Qualifications and Experience

• Testing certification (i.e. ISTQB – Automation Test Analyst or similar) 
• Minimum 5 years relevant experience in automation testing that includes the following:
• Experience in software testing methodologies, frameworks, test planning, test cases development, execution, quality assessment of test cases 
• Experice in working with a team consisting of functional, automation and performance testing expertise 
• Experience with using the following tools: Jira, Bamboo, IntelliJ – Java, Appium, Postman, Bitbucket, Allure, XCUITEST, Maven, TestNG, Selenium, SQL and database query tools, MS office
• Experience in working in agile (scrum) methodology
• Experience with working in project environments for large organisations, including working on multiple projects simultaneously and balancing delivery aspects across projects
• Experience in working in the Digital environment i.e. testing and test automation for mobile, and web-based applications
• Experience in the financial or short-term insurance industry advantageous

Skills

• Strong analytical, problem solving and decision-making skills 
• Attention to detail
• Customer service orientation and collaborative interpersonal style
• Effective communication skills, both written and verbal
• Ability to remain calm and focused under pressure and effectively deal with conflict situations
• Ability to manage own workload and timelines
• Ability to be organized while working in a complex, fast-paced and dynamic environment
• Ability to work independently and collaboratively
• Ability to take ownership, lead and initiate action and drive actions to completion
• Planning and organizing
• Negotiating and influencing

Knowledge

• Test automation tools and techniques
• Testing methodologies and tools 
• Automation Test Planning & Framework identification and implementation.
• Quality control and quality assurance concepts across the SDLC 
• Understand test metrics and how they are used for decision support