Banqueting Coordinator - Mbombela at The Capital Hotels, Apartments & Resorts

Description:
The Banqueting Coordinator is responsible for quotations for business, acquires new business, maintains current business, and confirms potential business.  The incumbent will assist the operational team with set up, check quality of DCP food offerings, ensure the venues are clean and up to standard at all times, check on guest satisfaction, deal with guest complaints, assist with site inspections and ensure the successful running of day-to-day conferences and events as and when a confirmed booking is in-house.
Requirements

• Matric
• Hands-on Problem-Solving approach and the ability to remain calm under pressure
• 1 – 2 Years previous Banqueting Coordinator experience
• Experience in Hotel management software and Point of sale software
• Strong Client Relationships and Good contact base
• Customer service driven with outstanding communication and active listening skills
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills