Eaton is a power management company with 2015 sales of $20.9 billion. Eaton provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton has approximately 95,000 employees and sells products to customers in more than 175 countries. For more informatio...
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As a member of the EMEA Services Central Operations Team, the Battery Services Technical Specialist will provide oversight to the battery service activities performed in the services cluster.
This individual will ensure that the battery services activities in the cluster are executed according to Eaton expectations and in alignment with the applicable regulatory requirements. In coordination with the Country Service Units, the Battery Service Technical Specialist will set up the process to ensure that battery service activities are delivered with the highest standards of Safety, Quality and Operations and will apply the Eaton standard work practices as defined by EBS and drive Eaton’s Zero Safety Culture with efficiency and effectiveness in order to support profit plan growth plans.
For this role we are seeking an individual who has in-depth Technical understanding of battery services operations (Installation, Commissioning & Replacement)
Supports the Central Operations Strategic Plan to ensure growth and sustained profitability in line with Eaton’s coverall Strategic Goals
Ensures the highest level of safety standards are implemented and aligned with MESH, Eaton's Zero Incident Safety Culture as well as national guidelines and procedures
Ensures compliance to H&S regulations, Field Audits, Training and development
Creation of Risk Assessments and Method Statements (RAMS) for battery service operations in coordination with local EHS and field service teams
Identify applicable training requirements and deliver the required trainings to the Field Service Team
Develop and deploy a process to review and validate all battery service operations executed in the cluster
Perform regular visits to customer sites where battery service activities are executed to provide technical support and identify improvement opportunities and best practices
Design training courses on all company products and any other technical training
Work closely with the training and technical manager to ensure training diary is constantly updated and all engineers are regularly reviewed and knowledge maintained
Connect with key battery suppliers to follow up product / design safety related cases
Works in collaboration with Battery technical specialists from other Clusters to share best practices, learnings and opportunities for improvement
Qualifications:
Battery services technical background
Business operations experience or proven industry experience
5+ years within a country / subregional operations role
Power Quality product technical background
Skills:
Knowledge of field service offerings – installation & commissioning, maintenance and aftermarket services
Strong communication and interpersonal skills able to represent EMEA Services at various levels within the region
Ability to influence change in people and processes
Proactive mind-set with desire for clear accountability and ownership
Acts as a role model in line with Eaton ethical standards of conduct and Eaton leadership value and attributes
Fluency in English and local language
Willingness to travel 50% within Cluster & 10% within EMEA region
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