Benefits Analyst - Selby at BankservAfrica

PURPOSE

• The purpose of the EPMO Benefits Analyst role is to analyse, profile, manage, and track Project/Programme benefits of projects managed by the EPMO.
• This role  will assist with the embedment of the EPMO Benefits Realisation processes ensuring sustainability and strategic alignment for stakeholders within the organisation and for the industry.
• Provide guidance and input on benefits articulation, planning, and tracking as identified in Project /Programme business cases. Administer benefits-related documentation and tracking using the relevant EPMO Project Management System.

You will engage with the following stakeholders:

• EPMO Lead Benefits and Change Navigation 
• EPMO Manco
• OPSCO 
• EXCO
• Industry Stakeholders (PASA, BASA, external Vendors)

Your key responsibilities include:

Benefits Profile

• Define methods and techniques to quantify benefits.
• Define both financial and non-financial benefits.
• Historical data needs to be used.
• Calculating method for the benefit needs 
• Benefit needs to be signed off by the Business Owner
• Data used must be relevant and fit for purpose for the benefits calculation.
• Timing of when the benefits will be accrued must be agreed.

Benefits Management Plan

• Baseline the current benefit metrics that will be used.
• Identify who will be accountable for driving the changes that relate to the benefits.
• Ensure benefits are signed off by the Business Owner
• Agree on how and when monitoring will take place and who will be responsible to see whether the benefits are being accrued.
• Identify who will provide this data and where it will be obtained from
• Agree on who will report back and when reporting will take place.
• Understand if benefits aren’t being accrued, what the escalation path is, and plan to resolve any blockages.
• How the transition will be managed and essentially the approach to co-ordinating output delivery with organisational change activities, so the preferred Change Navigation Approach.
• Confirm if a budget is required for achieving benefits.

Benefits Tracking and Realisation

• Ensure Benefits tracking is done by the EPMO and/or business on an agreed frequency (weekly/monthly/annually) and is reported back to senior leadership.
• Conduct Benefits Reviews and make visible what is and is not being achieved and facilitate conversation to understand barriers to achieving benefits.
• Be clear on the benefits handover process during the project handover to the business to form part of the business-as-usual activity.

QUALIFICATIONS / KNOWLEDGE

• Bachelor degree
• Required computer literacy levels in the MS Office suite

EXPERIENCE

• 2-4 years Business/Benefits Analysis experience (in an EPMO will be an advantage)
• Experience in Payments and Banking industry will be an advantage.
• Experience in facilitating meetings and consultations with internal and external stakeholders at various levels.