Betting Helpdesk Manager at Hollywoodbets

Responsibilities

• We have an amazing opportunity for a Betting Helpdesk Manager to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Knowledge of horse racing
• Basic computer skills

What You’ll Do For The Brand:

• Making sure that all team members work carefully providing the branches with correct information and complete their daily tasks efficiently.
• Completing both technical support and supervisory duties.
• Troubleshooting.
• Supervisory duties may include determining personnel requirements, setting schedules and ensuring that team members reporting into Helpdesk Manager have all the resources to complete their jobs in a professional manner.

What You’ll Bring To The Team:

• Strong verbal and written skills
• Follow process in order to ensure high quality output
• Approaches own work with dedication and high sense of responsibility
• Consistently delivers required business results and meet deadlines
• High attention to detail
• Good communication skills 

Apply Before 04/02/2026