Hollywoodbets have been revolutionising betting within South Africa since 1999 and we are currently making inroads further into Southern Africa. As a frontrunner in our industry we are always finding new ways to give our customers the best betting experience.
Our sports betting site features a large variety of events and markets to bet on, with expert bet...
Read more about this company
Responsibilities
- We have an amazing opportunity for a Bartender to be based in Estcourt, Kwazulu-Natal. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for mixing and serving drinks and/or snacks or food to punters/customers, directly or through waitrons. Ensure exceptional customer service and ensuring clean and tidy service areas.
You Bring:
- Experience in the Service Industry
A Bonus to have:
- Experience with POS system
- Exposure to Stock Management
What You’ll Do For The Brand:
- Ensure that uniforms are adhered to and in accordance with the dress code. Ensure that you look presentable to the customers as you are the face of the company and need to present a professional image.
- Ensure that the bar area is neat and tidy prior to opening. Ensure that the same standard is kept during service times to ensure that the service area is neat and tidy at all times. Ensure the service area is cleaned before customers are seated. There should be no empty glassless, Beverage containers, excess cutlery, or crockery in the service area. Clean glasses, utensils, and bar equipment. Condiments, water, ice, napkins, straws etc. is replenished
- Prepare stock requisition the night before but no later than an hour before opening time. Identify fast-selling items and increase requisition and take into account relevant trends, and busy periods/events that might increase stock requirements. Submit to F&B Supervisor, receive stock from F&B Supervisor as per requisition form, and sign. Ensure that opening stock is recorded
- Ensure that fridges are sufficiently stocked and ensure stock rotation at all times
- Ensure that the Float is correct Count in the presence of the F&B Supervisor, if there is a shortage advise the F&B Supervisor prior to opening.
- Greet customers and thank guests, always acting in a proactive and positive manner. Show interest to the customer/punter, pay attention when they speak, and maintain eye contact during conversations.
- Present menus to customers/punters and answer questions about menu items. Advise on daily specials and make recommendations upon request. Promote food and beverage items. Communicate in a clear and professional manner and address the customer in a respectful manner. Serve orders for beverages and/or snacks or food timeously. Check with customers to ensure they are enjoying their beverages and/or meals and take action to correct any problems
- Take beverage and/or food orders as soon as the customer/punter is seated. Ensure beverage order is taken within five minutes after the menu is presented. Food/ snack orders are placed if requested. If required check customers identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages should the customer appear to be under aged.
- Write the orders on order slips to ensure the correct order is recorded. After receiving the order, immediately enter the order onto POS (GAAP) to ensure the order is generated
- Follow up on food delays from the kitchen, advise punters/customers on delays, and regularly communicate the status of the order
- Ensure that the customer/ punter complaints are dealt with efficiently. Record all complaints in the complaint log and communicate all complaints to the supervisor
- Collect payments from customers either by cash or card. Correctly record the payment. Thank the customer/punter for the tip. Any voids to be authorized by the F&B Supervisor.
- Reconciliation of all sales and cash/credit card payments to ensure that all monies are accounted for. Shortages will be dealt with accordingly. Accountable for all the sales recorded under your account during the shift. Print Generic stock sheets of actual stock count names and codes. Count Stock, sign next to changes with F&B Supervisor. Disclose all breakages and wastage to the F&B Supervisor.
- Ensure that all personal food and beverage purchases are signed off by the F&B supervisor and are checked once received to verify. Ensure that the VIP security gets the signed slip for the purchases before leaving the premises.
- Ensure that the service area is clean and tidy in preparation for the next shift.
- Ensure that internal procedures are adhered to.
- Any ad hoc duties that might be required
What You’ll Bring To The Team
- Exceeding the clients’ expectations in regard to service delivery
- Use correct tone and apply content according to topic appropriateness
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate times
- Actively promotes and sells products or services
- Follows through and delivers results in spite of obstacles
- System experience in terms of understanding the POS process linked to the GAAP system
Apply Before 03/31/2026
go to method of application »
Skill Set
- Analytical Skills.
- Computer Skills.
Responsibilities
- Engage with Product suppliers and manage relationships with all product suppliers.
- Maintain all current betting platforms by identifying shortfalls and introducing new features and solutions.
- Identifying new innovations, promotions/ competitions, and ways in which to market your product.
- Ensure enhancement of the Company product(s) and improving the functionality for the end users of these applications.
- Competitor analysis reporting and market research.
- Project lead product testing before releasing to live environment.
- Market awareness and strong Relationship Management abilities.
- Ability to work under pressure.
- Management of various projects across the Ibranch Business.
- Identify root causes of customer and audit queries and look at ways and initiatives to reduce specific customer/audit queries where appropriate, based on the nature of the query.
- Assist and advise the business on what needs are to be met and dictate the flow and user interface to determine what the users must see by providing them with Business Requirement Documents.
- Conduct quality assurance tests.
- New business ideas and improving current business work practices.
- Responsible for reporting on allocated product to the business as per operational requirements.
- Work closely with various stakeholders to achieve objectives related to allocated product in order to achieve growth and visibility in the market place.
- Develop and curate engaging content for social media platforms.
- Assist in the development and management of social media platforms and influencer marketing strategy.
- Manage and maintain a CMS system of Hollywoodbets with uploading of daily and weekly content..
- Segmentation of market and aligning event and concepts for specific markets.
- Campaign conceptualization and implementation in collaboration with Team Support.
- Event management including planning, branding, and working with social media and marketing team for promotion
- Regional specific campaigns and events roll out.
- Identify branding and partnership opportunities as well as new business opportunities.
- Branding rolls out (containers, taxi ranks, billboards, radio, newspaper etc.).
- Consulting and collaborating with retail marketing on brand campaign.
- Training on product and marketing campaigns.Advise on improving promotions and personalizing for specific brands/outlets/markets.
- Competitor and trend analysis to ensure brand remains innovative and ahead of competition
- Drive promotions and events around company brand ambassadors.
- Identify synergies to exploit for business growth and brand awareness.
- Monitoring social pages on all platforms and ensuring content is always given to social teams
- Reporting on all activities.
- Any other ad hoc duties that might be required.
Qualifications
- Product Knowledge.
- 1-2 Years’ experience in a marketing related position.
- Driver’s License.
Apply Before 05/31/2026,
go to method of application »
Skill Set
- Analytical Skills
- Computer Skills
Responsibilities
- Engage with Product suppliers and manage relationships with all product suppliers.
- Maintain all current betting platforms by identifying shortfalls and introducing new features and solutions.
- Identifying new innovations, promotions/ competitions and ways in which to market your product.
- Ensure enhancement of the Company product(s) and Improving the functionality for the end users of these applications.
- Competitor analysis reporting and market research.
- Project lead product testing before releasing to live environment.
- Market awareness and strong Relationship Management abilities.
- Ability to work under pressure.
- Management of various projects across the Ibranch Business.
- Identify root causes of customer and audit queries and look at ways and initiatives to reduce specific customer/audit queries where appropriate, based on the nature of the query.
- Assist and advise the business on what needs are to be met and dictate the flow and user interface to determine what the users must see by providing them with Business Requirement Documents.
- Conduct quality assurance tests.
- New business ideas and improving current business work practices.
- Responsible for reporting on allocated product to the business as per operational requirements.
- Work closely with various stakeholders to achieve objectives related to allocated product in order to achieve growth and visibility in the market place.
- Develop and curate engaging content for social media platforms.
- Assist in the development and management of social media platforms and influencer marketing strategy.
- Manage and maintain a CMS system of Hollywoodbets with uploading of daily and weekly content.
- Segmentation of market and aligning event and concepts for specific markets
- Campaign conceptualization and implementation in collaboration with Team Support
- Event management including planning, branding and working with social media and marketing team for promotion
- Regional specific campaigns and events roll out
- Identify branding and partnership opportunities as well as new business opportunities
- Branding roll out (containers, taxi ranks, billboards, radio, newspaper etc.)
- Consulting and collaborating with retail marketing on brand campaigns
- Training on product and marketing campaigns
- Advise on improving promotions and personalizing for specific brands/outlets/markets
- Competitor and trend analysis to ensure brand remains innovative and ahead of competition
- Drive promotions and events around company brand ambassadors
- Identify synergies to exploit for business growth and brand awareness
- Monitoring social pages on all platforms and ensuring content is always given to social teams
- Reporting on all activities
- Any other ad hoc duties that might be required
Qualifications
- Product Knowledge
- 1-2 Years’ experience in a marketing related position.
- Driver’s License.
Apply Before 05/31/2026,
go to method of application »
Responsibilities
- We have an amazing opportunity for x2 Sales Agents (Field) to be based in Durban, Kwa- Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for reaching daily, weekly, and monthly targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.
Bonus To Have:
- Prior work experience as a promoter or similar role.
- Excellent customer service skills.
What You’ll Do for The Brand:
- Customer Service: Assist clients with opening accounts and all betting queries.
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
- Drive mobile marketing campaigns to increase sales and sign up new online accounts.
- Must keep records of their sales activities and report their progress to management daily.
- Promote the mobile brand.
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
- Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application
- Keep work areas neat and tidy to promote a positive image to customers.
- Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs
- Any other related duties that might be required within the business.
What You’ll Bring To The Team:
- Excellent Listening skills.
- Excellent communication skills (verbal and written)
- Must be results driven.
- Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top voucher) distribution
- Strong systems and sales knowledge
Apply Before 03/31/2026,
go to method of application »
Responsibilities
- We have an amazing opportunity for x4 Withdrawals Team Leaders to be based in Umhlanga. Do you think you have what it takes to be our newest Purple Star?
- The Withdrawals Team Leader is responsible for managing the EFT withdrawals and Treasury functions, ensuring efficient processing, compliance, and exceptional customer service.
- The role focuses on operational excellence, performance management, process optimization, risk mitigation, and continuous improvement to enhance service delivery and meet business objectives.
You Bring:
- 3 years management/leadership experience in a contact centre.
A Bonus to have:
- Degree/Diploma in related field.
- Finance and admin experience.
What You’ll do for the Brand:
- Oversee and ensure the smooth daily operations of the Withdrawals and Treasury departments.
- Ensure all withdrawal requests, applications, and relevant communication channels are up to date and effectively managed.
- Maintain oversight of task allocation, ensuring tasks are distributed before each shift.
- Monitor and optimize key performance indicators (KPIs), including service levels and turnaround times.
- Conduct investigations and root cause analysis for high withdrawal volumes, providing feedback to management.
- Drive compliance with company policies, procedures, and regulatory requirements.
- Prompt resolution of customer queries, with a strong focus on first-time resolution.
- Investigate and address escalations efficiently, following up on queries requiring interdepartmental involvement.
- Promote high-quality written and verbal communication in customer interactions.
- Identify recurring customer and audit queries, implementing strategies to reduce them.
- Work closely with the VIP Client Liaison team to maintain high service standards.
- Monitor team performance, ensuring coaching and support for underperforming team members.
- Conduct regular performance reviews and supply necessary documentation to management.
- Provide continuous feedback, training, and development opportunities to enhance productivity.
- Collaborate with Quality Assurance (QA) to discuss departmental improvement areas and address individual performance gaps.
- Maintain a high-performance culture through motivation, engagement, and positive reinforcement.
- Strict adherence to all audit and compliance processes, working closely with internal audits.
- Maintain accurate and up-to-date Acknowledgment of Debt (AOD) documentation and submit records to relevant departments.
- Ensure all necessary audit queries are received, resolved, and returned in a timely manner.
- Conduct regular reviews of internal control procedures to proactively mitigate risks.
- Submit accurate required reports on performance metrics and operational trends.
- Identify process inefficiencies and recommend or implement improvements.
- Conduct monthly competitor analyses to benchmark and enhance withdrawal processing.
- Review and revise control measures and checks for EFT withdrawals to enhance accuracy and security.
- Assist with recruitment to maintain optimal headcount.
- Oversee team rostering and ensure efficient resource allocation based on workload demands.
- All leave requests to be processed on time to support payroll and workforce planning.
- Monitor timesheets, absenteeism, and overtime, ensuring timely submission to Payroll.
- Conduct system access reviews to remove terminated team from the Withdrawals app and Payment Gateway Portals.
- Drive interdepartmental collaboration and initiatives.
- Communicate key issues and updates to management and relevant stakeholders.
- Support the implementation of new business initiatives and projects to enhance service delivery.
- Ensure the company brand and image are promoted through excellent customer service.
- Uphold high ethical standards and maintain confidentiality in handling sensitive financial transactions.
- Attend to ad-hoc functions as required due to operational requirements.
What You’ll Bring to the Team:
- Attention to detail
- Customer Service Excellence
- Exceptional admin skills
- Sound working knowledge of MS office
- Strong knowledge of betting types and platforms.
Apply Before 03/31/2026,
go to method of application »
Responsibilities
- We have amazing opportunities for a Betting Clerk to be based in Mthatha, Eastern Cape. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer services and compliance.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career
A Bonus To Have :
- 1-2 Years in Gaming Industry advantageous
What You’ll Do For The Brand:
Branch Growth
- Ensure betting boards are updated timeously.
- Updating of memos, card changes, results and scratchings which occur throughout the day.
- Be knowledgeable on all betting rules, odds and pay-outs.
- Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
- Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.
Sales Administration
- Manage cash within the branch according to defined processes/procedures and minimize risks,Theft/fraud.
- Team members are to be alert to emerging attempts to defraud the company.
Cash Management
- Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
- Interim checks must be done within the course of the day with the team leader on duty.
- Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
- Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.
Branch Appearance
- Ensure that the branch is always neat and tidy according to Hollywood standards.
- Ensure that your work stations is well maintained and in good working condition.
- Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)
Customer Service
- Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
- Pro-actively address customer complaints and ensure that customers are given positive feedback.
- Build strong relationships with regular customers.
- Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.
Compliance
- Compliance and adherence to company's internal control policies.
- Compliance to the code of ethics and escalate fraudulent activities.
- Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
- Credit bets are not allowed to be taken by any team member.
- Team members on duty are not allowed to take bets wearing Hollywood uniform.
- Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
- Team members are not allowed to be behind the terminal counters when off duty.
- Team members on duty are not allowed to utilize the Limited pay-out machine.
Values
- Actively promote the Hollywood values.
- Live the values and lead as an example to other team members.
Apply Before 04/01/2026
go to method of application »
Responsibilities
- We have an amazing opportunity for Sales Consultants (Phone-A-Bet) to be based in Greyville, Kwa-Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for the provision of a smooth betting experience to account holders by providing betting information, addressing account enquiries, placing of bets, bet cancellations and lodging of customer complaints.
You Bring:
- 6 months customer service or sales experience in a Contact Centre
A Bonus to have:
What You’ll Do For The Brand:
- Effective betting related tasks such as bet submission, cancellation and customer queries.
- Perform prescribed security checks.
- When placing bets for our customer, ensure an understanding of the bet type, successful confirmation of the bet with the customer and accurate submission on the internal system.
- When cancelling customer bets, ensure that the customer account and the correct bet is authenticated with adherence to the internal policy.
- Effective escalation of customer complaints to the relevant management team, ensuring the customer is always kept informed regarding the status of their complaint and follow through until completion and successful resolution is reached.
- Displays good customer service principles in their dealings with customers and other internal team members/ departments/ branches as well as ensuring that the optimal turnaround time is maintained.
- All customer interactions should be professional and positively represent our Company brand and reputation.
- Attend to ad-hoc functions as required due to operational requirements.
Apply Before 04/01/2026
go to method of application »
Responsibilities
- We have an amazing opportunity for a Team Leader, based at our Regional Office in Stellenbosch, Cape Town, Western Cape. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible to manage the Branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.
With Hollywoodbets
You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring:
- 12 months within the Retail, Gaming or Betting industry.
A Bonus to Have:
- 1-2 Years leadership experience.
What You’ll Do For The Brand:
Branch Growth
- Ensure achievement of targets within your areas in accordance with branch budgets.
- Drive business results by creating an open dialog with your guests to educate them on all your branch products.
- Ensure betting boards are updated timeously.
- Updating of memos, card changes, results and scratching's which occur throughout the day.
- Be knowledgeable on all game rules, odd and pay-outs.
- Team Member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
- Taking customer bets where applicable. (A requirement in express Branches).
Cash Administration
- Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.
- Educate Team Members on all FICA Compliance.
- Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.
- Ensure adherence to credit card administration &EFT policies where applicable.
- Ensure Team Member are issued with correct floats at the end of their shift.
- Interim checks must be done within the course of the day with team leader on duty.
- Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
- Recovery process must be managed in line with processes/procedures.
- The correct process must be followed with lost ticket claims.
- Ensure the ticket number is received from the Helpline when processing the claim.
- Record the guest’s details and I.D number to validate payment after 90 days.
Branch Reporting
- Ensure that daily newsflashes provide a high level overview of the operations for the day.
- Manage branch stock control to ensure that there is sufficient supply (although not over/under).
- Ensure that a stock taking is done weekly and account for stock shortages.
- Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management Department of the shortage.
Security Management
- Be aware of your surroundings when opening and closing the branch.
- Ensure all security factors are adhered to when banking is conducted.
- Be aware where all panic buttons are placed within your branch.
- Ensure all camera’s inside and outside the branch are all in working order.
- Manage all security aspects in the branch.
- The cashing up process must be conducted with the branch doors closed with security monitoring the area.
Branch Appearance
- Ensure that the branch is always neat and tidy according to Hollywood standards.
- Ensure that that facilities are well maintained and in good working condition.
- Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).
Compliance
- Compliance and adherence to company's internal control policy.
- Ensure compliance with company, legislative and legal requirements
- More specifically, ensure compliance with Gambling Board requirements.
- Compliance to the code of ethics and escalate fraudulent activities.
- Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
- Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
- Ensure all team members are dressed in their correct Hollywood uniform when on duty.
- Credit bets are not allowed to be taken by any Team Member.
- Team Members on duty are not allow to take personal bets within the Branch.
- Team Members are not allowed to be behind the terminal counters when off duty.
- Team Members on duty are not allowed to utilize the Limited pay-out machine.
Communication
- Ensure all operational communication within the branch is circulated to all Team Members.
- Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
- Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.
People Management
- Manage Team Member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
- Ensure staff attendance and behaviour is manage with the guidance from Branch Manager/Senior Team Leader.
- Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.
Guest Service
- Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
- Pro-actively address guest complaints and ensure guest feedback is positive.
- Build strong relationships with regular guests.
- Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.
Values
- Actively promote the Hollywood values.
- Live the values and lead as an example to the team.
- If the branch has LPMs, responsible for management thereof.
- If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.
- Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
- Must be available 24/7 in case of emergencies.
Apply Before 04/02/2026
go to method of application »
Responsibilities
- We have amazing opportunities for a Betting Clerk to be based in Ceres, Western Cape. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer services and compliance.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
A Bonus To Have :
- 1-2 Years in Gaming Industry advantageous.
What You’ll Do For The Brand:
Branch Growth
- Ensure betting boards are updated timeously.
- Updating of memos, card changes, results and scratching's which occur throughout the day.
- Be knowledgeable on all betting rules, odds and pay-outs.
- Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
- Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.
Sales Administration
- Manage cash within the branch according to defined processes/procedures and minimize risks, theft/fraud.
- Team members are to be alert to emerging attempts to defraud the company.
Cash Management
- Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
- Interim checks must be done within the course of the day with the team leader on duty.
- Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
- Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.
Branch Appearance
- Ensure that the branch is always neat and tidy according to Hollywood standards.
- Ensure that your work stations is well maintained and in good working condition.
- Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)
Customer Service
- Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
- Pro-actively address customer complaints and ensure that customers are given positive feedback.
- Build strong relationships with regular customers.
- Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.
Compliance
- Compliance and adherence to company's internal control policies.
- Compliance to the code of ethics and escalate fraudulent activities.
- Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
- Credit bets are not allowed to be taken by any team member.
- Team members on duty are not allowed to take bets wearing Hollywood uniform.
- Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
- Team members are not allowed to be behind the terminal counters when off duty.
- Team members on duty are not allowed to utilize the Limited pay-out machine.
Values
- Actively promote the Hollywood values.
- Live the values and lead as an example to other team members.
Apply Before 04/02/2026
go to method of application »
Responsibilities
- We have amazing opportunities for a Betting Clerk to be based in Paarl, Western Cape. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer services and compliance.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career
A Bonus To Have :
- 1-2 Years in Gaming Industry advantageous
What You’ll Do For The Brand:
Branch Growth
- Ensure betting boards are updated timeously.
- Updating of memos, card changes, results and scratching's which occur throughout the day.
- Be knowledgeable on all betting rules, odds and pay-outs.
- Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
- Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.
Sales Administration
- Manage cash within the branch according to defined processes/procedures and minimize risks, theft/fraud.
- Team members are to be alert to emerging attempts to defraud the company.
Cash Management
- Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
- Interim checks must be done within the course of the day with the team leader on duty.
- Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
- Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.
Branch Appearance
- Ensure that the branch is always neat and tidy according to Hollywood standards.
- Ensure that your work stations is well maintained and in good working condition.
- Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)
Customer Service
- Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
- Pro-actively address customer complaints and ensure that customers are given positive feedback.
- Build strong relationships with regular customers.
- Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.
Compliance
- Compliance and adherence to company's internal control policies.
- Compliance to the code of ethics and escalate fraudulent activities.
- Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
- Credit bets are not allowed to be taken by any team member.
- Team members on duty are not allowed to take bets wearing Hollywood uniform.
- Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
- Team members are not allowed to be behind the terminal counters when off duty.
- Team members on duty are not allowed to utilize the Limited pay-out machine.
Values
- Actively promote the Hollywood values.
- Live the values and lead as an example to other team members.
Apply Before 04/02/2026
go to method of application »
Responsibilities
- We have amazing opportunities for a Betting Clerk to be based in Worcester , Western Cape. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer services and compliance.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career
A Bonus To Have :
- 1-2 Years in Gaming Industry advantageous
What You’ll Do For The Brand:
Branch Growth
- Ensure betting boards are updated timeously.
- Updating of memos, card changes, results and scratching's which occur throughout the day.
- Be knowledgeable on all betting rules, odds and pay-outs.
- Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
- Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.
Sales Administration
- Manage cash within the branch according to defined processes/procedures and minimize risks, theft/fraud.
- Team members are to be alert to emerging attempts to defraud the company.
Cash Management
- Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
- Interim checks must be done within the course of the day with the team leader on duty.
- Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
- Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.
Branch Appearance
- Ensure that the branch is always neat and tidy according to Hollywood standards.
- Ensure that your work stations is well maintained and in good working condition.
- Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)
Customer Service
- Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
- Pro-actively address customer complaints and ensure that customers are given positive feedback.
- Build strong relationships with regular customers.
- Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.
Compliance
- Compliance and adherence to company's internal control policies.
- Compliance to the code of ethics and escalate fraudulent activities.
- Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
- Credit bets are not allowed to be taken by any team member.
- Team members on duty are not allowed to take bets wearing Hollywood uniform.
- Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
- Team members are not allowed to be behind the terminal counters when off duty.
- Team members on duty are not allowed to utilize the Limited pay-out machine.
Values
- Actively promote the Hollywood values.
- Live the values and lead as an example to other team members.
Apply Before 04/02/2026
go to method of application »
Responsibilities
- We have an amazing opportunity for a Senior Digital Media Buyer to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?
You Bring:
- Min 2 -3 Year Experience in SEO and PPC
- Min 2- 3 years management experience
A bonus to have:
- Degree in Marketing, Digital Technologies, or relevant field
What You’ll Do For The Brand:
Senior Digital Media Buyer Duties:
- Responsible for developing, deploying and optimizing paid media campaigns across multiple digital platforms such as display etc. with high conversion rates and maximized profitability for acquisition and awareness.
- Use performance metrics (CPA, CPM) to revise campaigns for strategy and optimization.
- Proactively and effectively optimize media buys utilizing KPI metrics and internal data to ensure campaign profitability focused around CPAs, conversion rates and retention.
- Analyze campaign data, develop and deploy tactics and strategies to continuously scale spend and improve conversion performance and efficiencies.
- Negotiate pricing and terms for advertising purchases considering business requirements, media availability, media specifications and budgets.
- Identify, research, evaluate media market trends, media supply availability, new markets and competitive activity. Capitalize on untapped opportunities such as niche sites and networks highly relevant to our products that might otherwise be overlooked.
- Collaborate/coordinate with cross-functional teams including content, creative and development to craft new advertising campaigns.
- Effectively manage positive and productive relationships with online publishers and vendors.
- Lead and mentor Junior Digital Media Buyers.
- Managing a team for success.
- Ensure targets are achieved and manage, analyze and optimize campaigns to achieve and exceed KPI’s
- Ensure that accounts are optimized according to targets – leads generated vs. operational requirements.Provide ad-hoc, weekly and monthly reports to all internal parties based on performance per product and per campaign.
- Ensure continuous communication and meetings exist between all internal stakeholders to ensure target requirements are met.
- Research competitors and provide suggestions for improvement
- Book digital media across websites, app’s and suitable ad networks
- Optimise advertising campaigns based off performance.
- Update necessary campaign budgets upon review.
- Report to management and key stakeholders on the performance of campaigns.
- Work together with the compliance team to get digital campaign agreements in place.
- Campaign performance monitoring and reporting on a weekly basis.
- Assist with running of campaigns on self-service programmatic platforms.
- Join in campaign performance meetings to build direct relationships with external service providers.
- Identify and implement new potential digital external opportunities.
- Ensure contracts are renewed accordingly.
- Ensure payment for campaigns are submitted timeously are actioned and admin tasks executed.
- Implement strategies to ensure acquisition of clients.
People
- Clear communicator.
- Proactive.
- Ready to be accountable.
- Have a keen eye for detail.
- Proven multi-tasking record.
- Stress-tolerant and great at shifting priorities as demands change.
- Analytical thinker
- Comply with company policy and values.
- A team player with exceptional organizational and technical skills.
- Excellent time management skills and the ability to cope with many projects at any given time.
- Open-minded and willing to make changes swiftly.
- High attention to detail.
- Possess the confidence to explain and sell ideas to colleagues.
- Strong personality.
- Enthusiastic and a passion for what you do.
- Natural leadership ability with proven track record.
Compliance, Risk, and Quality
- Compliance with company policies and procedures.
- Ensure insertion orders are reviewed and signed off on
- Ensure contractual T’s & C’s are reviewed and approved
- Ensure budgets are implemented across campaigns accordingly
- Ensure artwork for time sensitive competitions or promotions are posted and removed on time
- Ensure reporting is accurate and legible
- Ensure logical saving of all contract, artwork roll outs, campaigns, approvals etc.
Growth and New Markets/Products
- Maintains technical knowledge as well as builds new relationships by attending workshops and seminars.
- Keep abreast with competitor activity, market innovation, market trends, and customer trends.
- Ensure measures are put in place and steps are taken to achieve the short term, medium term, and long-term goals.
- Product innovation, new service offerings to customers.
- Source new customers.
What You’ll Bring To The Team:
- Strong analytical mindset with the ability to translate data into strategy.
- Exceptional organizational and multitasking skills.
- Excellent communication and stakeholder management abilities.
- Proactive, solutions-oriented, and performance-driven.
- Natural leadership and mentoring ability.
- Project management and reporting skills.
- Creative thinker with high attention to detail and executional excellence.
go to method of application »
Responsibilities
- We have an amazing opportunity for a Betting Helpdesk Manager to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?
You Bring:
- Knowledge of horse racing
- Basic computer skills
What You’ll Do For The Brand:
- Making sure that all team members work carefully providing the branches with correct information and complete their daily tasks efficiently.
- Completing both technical support and supervisory duties.
- Troubleshooting.
- Supervisory duties may include determining personnel requirements, setting schedules and ensuring that team members reporting into Helpdesk Manager have all the resources to complete their jobs in a professional manner.
What You’ll Bring To The Team:
- Strong verbal and written skills
- Follow process in order to ensure high quality output
- Approaches own work with dedication and high sense of responsibility
- Consistently delivers required business results and meet deadlines
- High attention to detail
- Good communication skills
Apply Before 04/02/2026
go to method of application »
Responsibilities
- We have an amazing opportunity for a Learning and Development Specialst to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?
You Bring:
- 3–5 years’ experience in Learning & Development, Training Coordination, or HR Development.
A bonus to have:
- Relevant qualifications in Human Resources, Learning & Development or a related field.
- Experience coordinating learning programmes, graduate programmes, or development initiatives
What You’ll Do For The Brand:
Graduate Programme Management
- Coordinate and oversee the organisation’s Graduate Programme.
- Manage the graduate lifecycle including onboarding, development planning, mentorship coordination, and programme evaluations.
- Monitor graduate progress and provide support to ensure successful development and integration into the business.
- Liaise with managers and mentors to ensure meaningful development opportunities for graduates.
Skills Development
- Support the implementation of Skills Development initiatives aligned to organisational and legislative requirements.
- Coordinate internal and external training programmes.
- Assist in maintaining accurate training records and documentation required for Skills Development reporting.
Learning Coordination
- Coordinate learning and development activities including workshops, training sessions, and development programmes.
- Work with internal stakeholders and external providers to schedule and implement learning initiatives.
- Ensure training logistics, communication, and participant coordination are managed effectively.
Personal Development Support
- Work closely with the People (HR) team to support the implementation of employee Personal Development Plans (PDPs).
- Assist managers and employees in identifying appropriate learning opportunities aligned to development goals.
- Monitor and track development initiatives to ensure progress and completion.
Stakeholder Collaboration
- Partner with the People (HR) team and departmental leaders to identify learning needs and development priorities.
- Support the implementation of organisational development initiatives that enhance employee capability and performance.
Monitoring & Reporting
- Track and report on learning activities, participation, and development outcomes.
- Maintain learning records and assist with reporting on development initiatives and programmes.
What You’ll Bring To The Team:
- Strong organisational and coordination skills
- Stakeholder engagement and relationship building
- Programme coordination and administration
- Facilitation and presentation skills (advantageous)
- Attention to detail and reporting capability
- Strong communication and interpersonal skills
Apply Before 04/02/2026
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail