Billing Clerk - Fidelity CashMaster, Waltloo at Fidelity Services Group

Minimum Requirements: 

• Minimum Matric Certificate and /or relevant post Matric qualifications.
• Some knowledge of the full function of debtors, credit control and reconciliation is essential.
• SAP billing knowledge is essential.
• Proficiency in MS Word/Excel/PowerPoint is essential.
• Previous experience in the Cash Industry.
• Experience in working as part of a team.
• Accuracy and high methodical working methods are required.
• Ability to liaise professionally with personnel at all levels.
• Ability to work without supervision, under pressure and meet strict deadlines.
• Ability to report on the various product types.
• Ability to assist and resolve queries relating to billing.
• Ability to interpret the various billing files.
• Attention to detail. 

Key Performance Areas: (not totally inclusive): 

• Preparation of the various billing files for invoicing.
• Processing and capturing of orders on the system.
• Ensure that all invoices are created accurately and professionally.
• Correct application of the contractual agreement.
• Management of the current billing database.
• Ensure that all tasks are performed on time to meet the various deadlines.
• Ensure completeness and accuracy of all billing.
• Ensure that all housekeeping is done on time and regularly.
• Assist in identifying non-value adding activities and ensure that these are eliminated to increase the billing accuracy.
• Constant communication with various departments to address billing related queries. 

Other personality attributes: 

• Demonstrates integrity by modelling CashMaster’s values and ethical standards.
• Strong analytical skills.
• Ability to self-manage and perform work independently.
• Consistently approaches work with energy and a positive, constructive attitude
• Demonstrates openness to change and ability to manage complexities
• Ability to promote integrity and business ethics; demonstrate mature judgment, trust and open communication; ability to ensure effective teamwork, collaborative behaviour and team spirit
• Ability to multi-task and prioritize work schedules
• Ability to work and thrive within a team environment.
• Ability to adapt to change.
• Ability to function under pressure.

Core Competencies: 

• Excellent verbal & written communication skills
• Excellent telephone etiquette.
• Excellent reconciliation skills
• Strong administration skills
• Strong interpersonal skills