Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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Purpose of the role:
The overall purpose of this position is to manage several Operations Managers in covering the following key areas, client liaison, HR /IR matters, fleet management, expenses control, Investigations and to ensure the posting of Security officers, that all site security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.
Minimum Requirements:
- Matric/Grade 12 Certificate or equivalent. PSIRA Grade A registered.
- Valid Driver’s License with own reliable transport is required.
- Must reside in Worcester or surrounds
- At least 10 years’ experience in the security industry.
- At least 5 years’ experience in the Operational Security Management structure.
- Working knowledge of the Firearm Act and Firearm competency.
- Staff management experience is required.
- Computer literacy with expert knowledge of the complete Microsoft package.
- No criminal record or any pending cases.
- Sound planning, administration, interpersonal communication and client liaison skills are required.
- Strong leadership and organizational skills, as well as good interpersonal and communication skills, are essential.
- Knowledge of ISO 9001:2008 Quality Management and its requirements.
Key Performance Areas: (not totally inclusive):
- Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
- Managing allocated areas to ensure that contractual requirements are met as stipulated by the client
- Ensuring that all Security Officers on the site meet the contractual requirements as stipulated by the Client
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
- General management and supervision of security staff to ensure that required performance is met at all times
- Dealing with all required administration matters
- Liaising daily with management on various operational issues
- Liaising daily with Regional Management on various Operational matters
- Ensuring that all HR related queries are dealt with promptly
- Formulate disciplinary actions
- Ensuring the timeous submission of employment forms to the Regional Office.
- Submitting relevant weekly / monthly incident and general reports to Management
- Investigating incidents and reporting on such
- Must have sound knowledge of the ISO 9001:2008 Management System.
Other personality attributes:
- Assertiveness
- Initiative
- Strong leadership ability
- Presentable
Core Competencies:
- Analytical, Critical Thinking & Planning skills
- Leadership & Self Development
- Goal Setting & Organizational skills
- Driving & Managing change
- Driven for results
- Interpersonal skills
- Communication direction & skills
- Development of others
- Customer focus
- Teamwork
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Job Description
Your goal will always be to aim for vehicles' maximum functionality and reliability to provide and to provide exceptional customer service. We expect from you to have good eye-hand coordination and manual dexterity. Knowledge and experience with complex mechanical or electronic systems is also expected. In addition, great communication skills and friendliness are a must!
Mechanic duties and responsibilities
- Inspect vehicle engine
- Inspect mechanical and electrical components
- Diagnose issues timely and accurately
- Inspect vehicle computer and electronic systems
- Conduct regular maintenance work such as replacing fluids, lubricating parts
- Schedule future maintenance sessions
- Advise motorists on good vehicle use
- Offer our products and services
- Build relationships with clients
- Act as an advisor and give useful advices for car maintenance
- Bill services
- Maintain equipment and tools in good condition
Mechanic requirements and qualifications
- 2 years of experience as an Auto Mechanic or similar role
- Excellent knowledge of mechanical, electrical and electronic components of vehicles
- 2 years of experience with vehicle diagnostic systems and methods
- Ability to handle various tools
- Ability to multi-tack
- Good physical condition
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
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Position Overview:
We are seeking a dedicated and skilled Assistant Mechanic to support our team of mechanics in carrying out various tasks associated with vehicle maintenance and repair. The Assistant Mechanic will primarily assist in diagnosing mechanical issues, performing routine maintenance, and ensuring the efficient operation of our workshop. This role requires strong mechanical aptitude, attention to detail, and the ability to work collaboratively within a fast-paced and dynamic environment.
Responsibilities:
- Assist in diagnosing mechanical problems, utilizing diagnostic tools and techniques to identify issues accurately.
- Support mechanics in performing repairs on vehicles with various mechanical components, such as engines, transmissions, brakes, and suspension systems.
- Conduct routine maintenance tasks, including oil changes, filter replacements, tire rotations, and fluid checks, according to established guidelines.
- Collaborate with mechanics to prioritize work orders and complete repairs within set timelines.
- Maintain a clean and organized workshop environment, ensuring tools and equipment are properly stored and maintained.
- Assist with general administrative tasks, such as recording labor hours, parts usage, and vehicle maintenance history.
- Adhere to workplace safety standards and regulations, demonstrating a commitment to maintaining a safe working environment.
- Stay up-to-date with industry advancements and participate in ongoing training and development opportunities to enhance skills and knowledge.
Qualifications:
- High school diploma or equivalent is preferred.
- Previous experience working as an Assistant Mechanic or in a similar automotive maintenance role is desired.
- Strong mechanical aptitude and problem-solving skills.
- Knowledge of automotive systems, including engines, transmissions, brakes, and suspension systems.
- Familiarity with diagnostic tools and equipment.
- Ability to work independently and as a part of a team.
- Excellent attention to detail and ability to follow instructions accurately.
- Basic computer literacy for recording and accessing maintenance-related information.
- Physical stamina to handle the demands of the role, including lifting heavy equipment and standing for extended periods.
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Job Overview:
The overall purpose of this position is to seek new business through networks, forge and sustain good relations with clients as well as maintain and grow own existing client base by offering a complete end to end integrated risk mitigation solution.
The incumbent’s role would be to design, cost, propose and present complex integrated security solutions to both existing and new clients which represents the full spectrum of not only the Commercial offering but also the Group’s offering.
Essential Duties & Responsibilities:
- Accountability for client growth and proactively increasing turnover through own existing client base as well as new clients
- Ensure Revenue targets are met by achieving planned sales goals. Targets may vary as per business requirement and at management discretion.
- Securing profitable new business.
- Attending to potential clients in different areas of responsibility
- Addressing and resolving client's queries promptly and satisfactorily.
- Physically conducting site surveys for all security requirements
- Personally designing and costing the complete solution offering
- Preparing and presenting complex proposals.
- Ensuring that quotations are submitted timeously to clients.
- Building and maintaining professional relationships with clients
- Planning, budgeting, co-ordinating and attending to client's requirements.
- Assisting with marketing related issues.
- Compiling and submitting weekly and monthly management reports.
- Acquiring thorough in-depth trade and competitor knowledge
- To ensure that all contracts and quotations are completed accurately and in full, with necessary drawings and or technical addendum’s to be attached
- Ensure timeous submission of all paperwork to ensure enough time allowed to source any non-standard stock items.
- Ensure only approved equipment in accordance with company policies are sold
- Identify and develop sales opportunities, incorporating extensive cold calling activities, in order to maximise growth within a specific market
Behavioural Competencies:
- Excellent verbal & written communication skills
- Excellent customer service skills
- Computer literate – Powerpoint, Word, Excel, Outlook
- Excellent telephone skills
- Adaptability
- Accountability
- Self-Motivation
- Negotiation
- Persuasiveness
- Presentation skills
- Resilience
- High level of Integrity
Minimum Qualifications and Experience:
- Post Matric qualification or equivalent
- Senior Solution Sales experience in security industry essential
- Computer Literate (MS Office, advanced Excel, PowerPoint)
- Professional and well presented at all times
- Ability to work under pressure and for extended hours, if required
- Must be prepared to travel
- Valid driver’s license
- Reliable car
- PSIRA grading for position – Grade B (Company Requirement)
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Purpose of the role:
Reporting to the Regional Guarding Manager, the overall purpose of this position is to ensure that the following key areas are managed in an efficient and professional manner: client liaison, HR /IR matters, fleet management, investigations as well as to ensure that all site security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.
Minimum Requirements:
- Matric/Grade 12 Certificate or equivalent.
- PSIRA Grade A registered.
- Valid Driver’s License with own reliable transport.
- At least 5-10 years’ experience in the security industry.
- At least 5 years’ experience in the Operational Security Management structure.
- Staff management experience is required.
- Computer literacy with expert knowledge of the complete Microsoft package.
- Sound knowledge of Easy Roster
- No criminal record or any pending cases.
Key Performance Areas: (not totally inclusive):
- Maintaining good relations between Fidelity ADT and the Client with regard to security services rendered
- Managing allocated areas to ensure that contractual requirements are met as stipulated by the Client
- Ensuring that all Security Officers on the site meet the contractual requirements as stipulated by the Client
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
- General management and supervision of security staff to ensure that required performance is met at all times
- Dealing with all required administration matters
- Liaising daily with management on various operational issues
- Liaising daily with Regional Management on various Operational matters
- Ensuring that all HR related queries are dealt with promptly
- Formulate charges and initiating disciplinary actions
- Submitting relevant weekly / monthly incident and general reports to Management
- Investigating incidents and reporting on such
Other personality attributes:
- Assertiveness
- Initiative
- Strong leadership ability
- Presentable
Core Competencies:
- Analytical, Critical Thinking & Planning skills
- Leadership & Self Development
- Goal Setting & Organizational skills
- Driving & Managing change
- Driven for results
- Interpersonal skills
- Communication direction & skills
- Development of others
- Customer focus
- Teamwork
go to method of application »
Overall purpose of the job:
The purpose of the Integrated Fire Systems Engineer (Specialist) is to source and generate business focusing mainly on Fire Detection and Gas Suppression solutions and the Service and Maintenance thereof. The incumbent’s solution selling to include, but not limited to, Fire Detection, Gas Suppression, Servicing & Maintenance and Remote Monitoring contracts
Duties & Responsibilities:
- Identify and develop sales opportunities, incorporating extensive cold calling activities, in order to maximise growth within the Commercial, Mining and Industrial Sectors
- Achieve sales targets at approved margins
- Preparation of quotes and proposals
- Account Management
- Acquiring thorough in-depth trade and competitor knowledge
- Pipeline and Forecast management
- Technical liaison with regards to installation and communication with all concerned to ensure successful delivery of installation.
- Ability to read drawings, and apply compliant solutions
- Understand and manage own deliverables, scope and good time management
- Work effectively within a dynamic team environment
- This position requires flexibility with regards to travelling.
Minimum qualifications and experience:
- At least five (5) year’s Fire Industry related integrated system sales experience
- Working knowledge and application of SANS10139, SANS322, SANS246, SANS1475, SANS369-1, SANS369-2
- At least FDIA design qualified. Commissioning would be an advantage. SAQCC registered
- Sales experience in the security industry an advantage
- Knowledge of Fire Industry and related electronic equipment to include Fire Alarm Systems, Gas Suppression Systems, Portables and Servicing and Maintenance requirements
- Experience of carrying out fire risk assessments, audit and due diligence inspections of existing buildings
- Selling experience at management level with a proven track record
- Excellent report writing and communication skills, be collaborative, be creative, enthusiastic and engaging
- Computer Literate (MS Office)
- Reliable transport
- Valid driver’s licence
- Valid passport
- Willing to travel within the borders of South Africa as well as Sub-Saharan Africa and Abroad when required
Skills and Attributes:
- Customer focused
- Confidence
- Excellent communication and presentation skills
- Drive for results / consistent deliverer
- Entrepreneurial
- Business acumen / strategic vision
- Agility
- Accountability
- Collaborative
- Resilience
- Work under pressure in a fast moving growth environment
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Overall purpose of the job:
Receive completed pick slips from relevant warehouse personnel. Data capture correct equipment on database for stock allocation on jobs. Receiving of stock. Filing of relevant pick slips after processing. Posting of stock receipts in ERP system. Updating of GRV register. Assist with stock take during month end, Adhoc duties as and when required
Duties & Responsibilities:
- Ensure all picks slips are executed daily.
- Stock receipts processed daily.
- Ensure paperwork is filed according to the pick slip register.
- Stock reduction.
- Ensure to keep the warehouse admin area clean.
- Ensure all GRV documents are processed.
Minimum qualifications and experience:
- Matric / Grade 12
- Experience in a warehouse environment beneficial.
- Data Capturing
- Excel / Microsoft Office
- SAP – Will be an advantage
Attributes:
- Attention to detail
- Able to work under pressure
- Good people skills
- Able to work in a team
- Fast Learner
- Time management
- Accuracy
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MAIN PURPOSE OF JOB:
To effectively quote and sign up potential clients requiring the services of ADT Security. Incumbent’s main focus is to sign up reconnections (clients that move out of an existing ADT premises, signing up the new owner).
QUALIFICATION & EXPERIENCE:
- Matric
- PSIRA Grade C
- 5 year’s sales experience
- Knowledge of a broader spectrum of alarm system.
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- Computer Literate (MS Office, advanced Excel, PowerPoint)
- Listener experience Advantageous
- Valid driver’s licence Compulsory
- Own Reliable car - Compulsory
- Ability to handle conflict and work under pressure.
- High energy levels
ADMINISTRATION
- All paperwork scheduled for installation the following day must be in by 12h00 with Contracts Centre, for processing.
- Contracts Centre to have paperwork to at CIS by 12h00 and in stores by 13h00. The only exception will be for the consultant to “walk” the paperwork personally
- Accurate submission of reports \ research information to department heads or hub leaders when required
- Timeous submission of cell phone statements and commission sheets.
HANDLING OF LEADS
- Appointments will be booked between 08h00 to 17h00 – one and a half hours apart, or as discussed with co-ordinators. Leads received today will be booked for tomorrow; there will be the exception for urgent calls.
- Add-on (additional equipment or upgrading of existing equipment) – client account number to be recorded for outstanding monies check.
- Link-up (existing alarm system, maybe with another company or new client moving into premises that has a system) – Ex-response Company name to be recorded.
- Alarm only (no radio link-up - only alarm equipment).
- Full alarm (complete new alarm with radio link-up).
- Panic Alarm (panic system with radio link-up) to Department Heads coded list for closing ratio’s etc. List to include consultant’s name and number of appointments.
SELLING
- Handling all the ADT clients that relocate / move
- Responsible to sign up the new tenant/owner of the existing ADT property and show the client how to operate the alarm system (Handover)
- Test the system from the property while he/she is at the appointment
- In the event of an existing client relocating, Sales Consultant to sign him up at the new premises
- Possess the skills to do a link-up and an installation quotation.
- To quote, design alarm systems and advise client of security needs
- Payments for installation remains the consultant responsibility, remember you will only receive installation commission once payment has been received in full
- Technical liaison regarding installation booking – follow up
AFTER SALES SERVICE
- Should the client request a service call from you please ensure that this is handed over to technical department
- Liaison with technical to ensure that installation has been completed in full
- Courtesy calls to clients for installation follow up and referral business.
GENERAL
- Assisting as and when required with street promotions
- Attending meetings, training, conferences and workshops when required.
go to method of application »
Overall purpose of the job:
The purpose of the Integrated Fire Systems Engineer (Specialist) is to source and generate business focusing mainly on Fire Detection and Gas Suppression solutions and the Service and Maintenance thereof. The incumbent’s solution selling to include, but not limited to, Fire Detection, Gas Suppression, Servicing & Maintenance and Remote Monitoring contracts
Duties & Responsibilities:
- Identify and develop sales opportunities, incorporating extensive cold calling activities, in order to maximise growth within the Commercial, Mining and Industrial Sectors
- Achieve sales targets at approved margins
- Preparation of quotes and proposals
- Account Management
- Acquiring thorough in-depth trade and competitor knowledge
- Pipeline and Forecast management
- Technical liaison with regards to installation and communication with all concerned to ensure successful delivery of installation.
- Ability to read drawings, and apply compliant solutions
- Understand and manage own deliverables, scope and good time management
- Work effectively within a dynamic team environment
- This position requires flexibility with regards to travelling.
Minimum qualifications and experience:
- At least five (5) year’s Fire Industry related integrated system sales experience
- Working knowledge and application of SANS10139, SANS322, SANS246, SANS1475, SANS369-1, SANS369-2
- At least FDIA design qualified. Commissioning would be an advantage. SAQCC registered
- Sales experience in the security industry an advantage
- Knowledge of Fire Industry and related electronic equipment to include Fire Alarm Systems, Gas Suppression Systems, Portables and Servicing and Maintenance requirements
- Experience of carrying out fire risk assessments, audit and due diligence inspections of existing buildings
- Selling experience at management level with a proven track record
- Excellent report writing and communication skills, be collaborative, be creative, enthusiastic and engaging
- Computer Literate (MS Office)
- Reliable transport
- Valid driver’s licence
- Valid passport
- Willing to travel within the borders of South Africa as well as Sub-Saharan Africa and Abroad when required
Skills and Attributes:
- Customer focused
- Confidence
- Excellent communication and presentation skills
- Drive for results / consistent deliverer
- Entrepreneurial
- Business acumen / strategic vision
- Agility
- Accountability
- Collaborative
- Resilience
- Work under pressure in a fast moving growth environment
go to method of application »
MAIN PURPOSE OF JOB:
The incumbent will be responsible for ensuring the effective running of the fleet within the region by ensuring the maximum number of serviced and reliable vehicles is available for deployment. The incumbent is also responsible for analysing all available fleet information to ensure optimal utilization of vehicles and report back to business.
Minimum Requirements
- Relevant Degree or three-year diploma – Fleet or Transport Management
- At least 3 years’ experience in fleet and motor vehicle assessment/management essential
- 5 years’ experience at Middle Management level
- Possess a valid Driver’s License
- Computer Literate (MS Office, advanced Excel, PowerPoint, Internet)
- Financial acumen
- People Management experience with a proven track record of employee engagement and development
- Stakeholder management
Key Performance Areas
- Monitor and provide feedback to managers regarding fuel consumption.
- Authorize the procurement and cancellation of fuel cards.
- Scrutinize fuel reports received from suppliers to ascertain correct fuel consumption.
- Sample controls of vehicle monitoring equipment to determine levels of excessive idling.
- Liaising with management to leverage of best practices within Fleet division.
- Implement all fleet SOPs.
- Prepare for the purchase of capital items and assets (including lease vehicles).
- Plan and authorise the purchase of consumables and maintenance of vehicles for region.
- Asset management.
- Implement three quote system for all procurement.
- Work closely with the Finance department monitor expenditure and invoicing.
- Assist in budget preparations and management.
- Set the tone and advocate zero harm initiatives and implement strategi.es to ensure employee health and safety.
- Ensure legal compliance of fleet.
- Manage accidents.
- Reduce vehicle off the road incidents.
- Discuss and plan auction process.
- Discuss and plan maintenance schedules.
- Ensure timeous fitting of equipment: tracking unit, bullet proof glass, vehicle branding.
- Identify potential fleet problem areas/challenges.
- Management of all customer vehicle-related complaints.
- Staff management and development.
COMPETENCIES
(TECHNICAL & BEHAVIOURAL)
- Action oriented.
- Functional technical expertise.
- Change management agent.
- Problem solving.
- Managing and measuring work.
- Drive for results.
- Negotiating
- Aligning for performance
- Safety awareness
- Time management
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MAIN PURPOSE OF JOB:
To manage and coordinate the recruitment process for the stipulated departments as well as administer exit interviews.
QUALIFICATION & EXPERIENCE:
- Matric or equivalent
- HR Qualification (Degree/Diploma)
- Minimum 4-7 years recruitment and selection experience
- Valid Driver’s License
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- Computer literate (MS Office, outlook and internet)
- Sound knowledge of labour legislation
INTERNAL CLIENTS:
EXTERNAL CLIENTS:
- Clients
- Candidates
- Technikons / Colleges
- Referees
DUTIES:
- Check that Employment Requisition is correctly completed and assist managers in completing if necessary
- Compile a detailed job description based on the completed staff requisition
- Complete internal and/or external advert from detailed job description
- Place ads in appropriate media and on notice boards
- Peruse CV’s & identify candidates with relevant experience/background
- Do telephonic interviews if applicable
- Set up interviews with candidates who meet job requirements
- Conduct competency-based interviews & compile a shortlist
- Conduct criminal checks and reference checks on successful candidates
- Interview shortlisted candidates in conjunction with Line Management
- Discuss the top competencies and successful candidate with the Line Manager
- Prepare an offer letter to the successful candidate
- Send regret letters to unsuccessful candidates
- Compile engagement paperwork for successful candidate including and not limited to: Employment Contract, Annexure A and B and Personal Information forms
- Complete weekly recruitment report
Re-employments:
- Obtain the application form accompanied by a motivational letter from candidate
- Acquire previous employment details including disciplinary and attendance records
- Obtain a written reference and motivation from previous manager
- Continue with the relevant recruitment process including all checks
- Upon receipt of all details / documents send file for approval of Line Manager, HR Manager
- Prepare offer letter for successful candidate.
Exit Interviews:
- Conduct exit interviews pertaining to resignations for the relevant departments
- Ensure that exit interviews are conducted within 48 hours of receiving the resignation documents
Administration:
- Advise on HR policies and procedures
- Ad-hoc duties as and when required
- Competencies (Technical & Behavioral)
- Approachability
- Comfort around higher managers
- Customer focus
- Ethics and values
- Hiring and staffing
- Interpersonal savvy
- Listening
- Organising
- Planning
- Process Management
- Sizing people up
- Time management
- Drive for results
PERFORMANCE STANDARDS:
- Ensure that the recruitment process is complete within 60 days of receiving a completed/signed requisition
- Ensure that the job description is completed in line with the requirements as set out by the Line Manager / HOD
- Ensure that the internal/external advert run simultaneously for 1 week
- Ensure that criminal checks and reference checks are completed prior to the candidate being made the Offer of Employment
- Ensure that contract and Annexure B corresponds with the approved Employee Requisition and documents are sent through to payroll timeously
- Ensure that the recruitment report is updated showing all vacancies in the relevant departments
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MAIN PURPOSE OF JOB:
Providing a professional and efficient service to customers by diagnosing, troubleshooting and repairing bank note processing devices. Ensuring customer satisfaction. Assisting all technical staff, performing scheduled services (PM’s) and escalations in area.
Minimum Requirements:
- Matric / Grade 12 / National Senior Certificate / Technical Experience
- Outstanding customer service skills
- Excellent technical, problem solving and analytical skills
- Strong written and oral communication skills
- Ability to work weekends and holidays
- General computer knowledge, changing IP address and loading software
- PSIRA Registered
Key Performance Areas: (not totally inclusive)
- Managing Day to Day Operations – Calls logged, PM’s, Banks and all clients in area.
- Provide service and customer support during site visits.
- Manage all on site installations, repairs, maintenance and test tasks.
- Diagnose errors or technical problems and determine proper solution.
- Comprehend customer requirements and make appropriate recommendations/briefings.
- Produce timely and detailed reports.
- Recordkeeping: Document all actions and call details, job cards completed in detail, group SLA updates etc.
- Adhere to all company’s filed procedures and processes.
- Maintain a professional appearance.
- Build positive working relationships with customer.
- Adhere to SLA requirements/time frames and monthly preventative maintenance on devices.
- Adhere to management instructions.
Core Competencies
- Demonstrates integrity by modelling CashMaster’s values and ethical standards
- Strong analytical skills
- Focuses on impact and result for the client and responds positively to feedback
- Leads teams effectively and shows conflict resolution skills
- Consistently approaches work with energy and a positive, constructive attitude
- Builds strong relationships with clients and external actors
- Remains calm, in control and good humoured even under pressure
- Demonstrates openness to change and ability to manage complexities
- Ability to advocate and provide policy advice
- Ability to promote integrity and business ethics; demonstrate mature judgment, trust and open communication; ability to ensure effective team work, collaborative behaviour and team spirit
- Ability to develop collaborative and harmonious relationship with external partners and clients at the senior level
- Excellent communication and negotiation skills to persuade and influence others
- Ability to multi-task and prioritize work schedules
- Ability to create technical reports
Skills
- Analytical
- Communication
- Critical thinking
- Diplomacy
- Leadership and team building
- Change management
- Project management
- Persuasion and influencing
- Judgement and decision making
- Service orientation
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Minimum Requirements:
- Minimum Matric Certificate and /or relevant post Matric qualifications.
- Some knowledge of the full function of debtors, credit control and reconciliation is essential.
- SAP billing knowledge is essential.
- Proficiency in MS Word/Excel/PowerPoint is essential.
- Previous experience in the Cash Industry.
- Experience in working as part of a team.
- Accuracy and high methodical working methods are required.
- Ability to liaise professionally with personnel at all levels.
- Ability to work without supervision, under pressure and meet strict deadlines.
- Ability to report on the various product types.
- Ability to assist and resolve queries relating to billing.
- Ability to interpret the various billing files.
- Attention to detail.
Key Performance Areas: (not totally inclusive):
- Preparation of the various billing files for invoicing.
- Processing and capturing of orders on the system.
- Ensure that all invoices are created accurately and professionally.
- Correct application of the contractual agreement.
- Management of the current billing database.
- Ensure that all tasks are performed on time to meet the various deadlines.
- Ensure completeness and accuracy of all billing.
- Ensure that all housekeeping is done on time and regularly.
- Assist in identifying non-value adding activities and ensure that these are eliminated to increase the billing accuracy.
- Constant communication with various departments to address billing related queries.
Other personality attributes:
- Demonstrates integrity by modelling CashMaster’s values and ethical standards.
- Strong analytical skills.
- Ability to self-manage and perform work independently.
- Consistently approaches work with energy and a positive, constructive attitude
- Demonstrates openness to change and ability to manage complexities
- Ability to promote integrity and business ethics; demonstrate mature judgment, trust and open communication; ability to ensure effective teamwork, collaborative behaviour and team spirit
- Ability to multi-task and prioritize work schedules
- Ability to work and thrive within a team environment.
- Ability to adapt to change.
- Ability to function under pressure.
Core Competencies:
- Excellent verbal & written communication skills
- Excellent telephone etiquette.
- Excellent reconciliation skills
- Strong administration skills
- Strong interpersonal skills
go to method of application »
Job Description
The overall purpose of this position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.
You will form part of a Tactical Unit servicing the clients in and around the East Rand area.
Minimum Requirements
- Matric
- Grade A PSIRA accredited and registered with Response
- Minimum of 3 years in security industry
- No criminal record
- Willing to undergo criminal checks regularly
- Must be physically fit and in good health – not afraid of heights
- Computer literate an advantage
- Must have estate/retail experience
- Must reside in traveling distance to the site in Heidelberg
- Valid Code 10 Drivers Licence – obtained more than 2 years ago
- Fire Arm Competency – Handgun, Shotgun, Rifle for Business Purposes
- Must reside around East Rand area.
Job Specification
- Report writing
- Safeguarding
- Patrolling
- Entrance and exit control
- Completing relevant registers
- Standard duties as per training
- Response to alarms and incidents
- Good communication skills
- Able to work under pressure
- Able to follow instructions accurately
Method of Application
Use the link(s) below to apply on company website.
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