Billing Clerk at Fidelity Services Group

Purpose of the position: 

• The overall purpose is to ensure that accurate client data is captured on LSN.

Minimum Requirements:

• Grade 12/equivalent
• Minimum 3 years of billing experience essential
• Computer Literate – excel essential

Skills & Attributes:

• Ability to meet strict deadlines.
• Numerical accuracy.
• Excellent verbal and written communication skills
• Attention to details.
• Ability to liaise professionally with personnel at all levels.
• Excellent telephone skills
• Solid attention to detail to ensure accuracy of information

Job Function:

• Check accuracy and completion of quotes and agreements received.
• Ensure that new Contracts & support documents are scanned in.
• Communication between sales reps, sales admin and other departments within the business
• Capturing of supporting documents for new clients and technical installations
• Liaise with Sales on all installation requests
• General adhoc duties
• SOP’s must be upheld
• Ensure SOX compliance at all times.
• Timeous Resolution of internal & external customer queries within the agreed departmental/business unit SLAs