Billing Clerk - Westville - Durban at Fidelity Services Group

The overall purpose of this position is to assist and maintain billing and credit queries and ensure accurate figures for the operational branch.

Minimum Requirements:

• Minimum Matric Certificate and /or relevant post Matric qualifications.
• Some knowledge of the full function of debtors, credit control and reconciliation are essential.
• SAP knowledge would be an advantage.
• Proficiency in MS Word/Excel/PowerPoint is essential.
• Accuracy and high methodical working methods are required.
• Ability to liaise professionally with personnel at all levels.
• Ability to work without supervision, under pressure and meet strict deadlines.
• Previous experience in the security environment would be an advantage.

Key Performance Areas: (not totally inclusive):

• Receiving instructions via sales orders, memos and e-mails, to load and bill new contracts for branches (assisting where applicable and necessary).
• Processing billing / credit notes related to services provided within the group.
• Generating, printing, and distributing posting sheets for the branches.
• Ensuring that monthly invoicing and credits are correct and all revenue for a month is loaded on time.
• Doing month end reports for the branches and distributing the final reports to top management.
• Constant communication with branches to address any other queries or billing related problems that the branches may need assistance with.
• Doing all amendments, increases and terminations on existing contracts
• Processing and capturing of orders on the system
• Assisting Credit Controllers
• Processing credit notes
• Printing posting lists
• Assisting with queries relating to the Billing Department
• Printing invoices

Other personality attributes:

• Strong interpersonal and communication skills with diplomacy and tact and ability to interact effectively at all levels.
• Should be able to work independently, proactively and use initiative.
• Ability to work under pressure and meet deadlines.
• Accuracy and high methodical working methods are required.
• Ability to maintain confidentiality and handle office matters with utmost professionalism.
• Computer literacy - Excel, Word, SAP, Outlook
• Should be prepared to work overtime.