Branch Operations Manager at Danté Personnel Recruitment

• Our client, a Cape Town-based manufacturer, is looking for an Branch Operations Controller. They will responsible for the overall performance and day-to-day management of the branch, including administration, operations, sales and stock control. The role requires a hands-on, accountable individual who is honest, trustworthy, and reliable, capable of managing the branch independently while ensuring smooth operations and actively  driving sales growth and customer satisfaction.

Salary: R25 000 CTC + Commission
Key Responsibilities: 

ADMINISTRATION & OPERATION 

• Manage daily admin: orders, invoicing, customer queries, cash and banking  
• Coordinate deliveries, collections and liaise with Head Office 
• Maintain customer records and general office processes 
• Supervise the branch driver/storeman and ensure duties are completed 
• Ensure reporting, compliance and smooth daily operations 

SALES 

• Achieve monthly sales targets 
• Build and maintain customer relationships 
• Prepare and follow up on quotes 
• Identify new business opportunities and grow the customer base 
• Ensure high levels of customer service 
• New Business Development

STOCK & ASSETS 

• Manage stock ordering from Head Office, control and reconciliations  
• Monitor and resolve stock variances 
• Safeguard branch stock, assets, vehicle and premises

Minimum requirements:

• Matric 
• Previous experience in technical sales
• 5+ years’ experience in similar branch/admin/operations role
• Ability to achieve monthly sales targets 
• Strong customer service & communication skills 
• Good numerical accuracy and attention to details 
• Ability to manage stock and basic financial processes 
• Good communication and customer service skills 
• Ability to work independently and take ownership 
• Strong problem-solving and decision-making ability 
• Experience or knowledge of invoicing, stock control and cash handling