Brand Representative (East-Rand) at ESKORT

The purpose of the role will be -

• To be the principal point of contact between the Company, its agents, and its customers.
• To ensure that current customers have the right products, the correct forward share and visibility.

QUALIFICATIONS:

• Grade 12 (Matric)
• BCom Degree in Business, Marketing Communications, or related field is required.
• Diploma in Business, Marketing Communications, or related field is required.

EXPERIENCE:

• Proven work experience (minimum of two year’s) as a Sales Representative.
• Proven track record of successfully managing customer relationships.
• Valid driver’s license is mandatory.

KNOWLEDGE REQUIRED:

• Excellent knowledge of MS Office.
• Working knowledge of CRM systems.

SKILLS REQUIRED:

• Relationship management skills and openness to feedback.
• Ability to create and deliver presentations tailored to the audience needs.
• Prioritizing, time management and organizational skills.
• Strong verbal and written communication skills.
• Ability to work efficiently - on own or as part of a team, in a high pressured environment.

KEY PERFORMANCE AREAS:
Customer Relationships

• Achieve agreed upon sales targets and outcomes within schedule.
• Coordinate sales effort with team members and other departments. Establish, develop, and maintain positive business and customer relationships.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Complete weekly call cycles at relevant retail stores (PnP, Shoprite, Spar etc.) 10 to 15 calls per day.
• Grow and maintain a customer database by building sound relationships.
• Continuously seek new opportunities.
• Present, promote and sell products/services using solid arguments to existing and prospective customers.

Sales Targets

• Achieve agreed upon sales targets and outcomes within schedule.
• Coordinate sales effort with team members and other departments.

Monthly Reporting

• Submit monthly reports (performance and competitors in our landscape).
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Other

• Attend meetings as and when required at designated locations – Manager or Customer Meetings.
• Collaborate with Clover and Vector Sales/Merchandisers etc. to drive the business performance.
• Attend trade shows and marketing events as required.