Bus Area Lead: LBI Sector (Financial Services) at The South African Revenue Service (SARS)

Job Purpose

• To formulate a LBI Sector for Financial services tactical strategy and associated delivery plans related to multiple practice areas by ensuring the effective and efficient yield of revenue and compliance to close the tax gap in the sector and maintain the level of compliance, to ensure practice integration and operational implementation through the achievement of enforcement objectives.
• Tactical business strategy and business experience in the financial services sector and industry in either Banking, Insurance, Investment & Asset Management, Capital Markets & Securities, Financial Advisory & Intermediary Services, FinTech (Financial Technology)

Education and Experience

Minimum Qualification & Experience Required

• B. Comm (Hons): Taxation, Commerce or Law and 10-12 years' experience in a managing and leading multi disciplined teams, servicing and engaging corporate and multinational tax entities in the financial services sector, managing operations and managing top line growth, of which 3-4 years at management level.

Job Outputs:

Process

• Provide direction for the preparation of risk assessments and audits.
• Analyse and unpack the revenue strategy to enable the LBI to match environmental revenue potential with internal deployment of resources, in order to ensure that business revenue objectives and plans are maximised.
• Develop detailed revenue plans for the sector to identify what and when revenue can be anticipated.
• Build a high-performance sector that delivers a professional, one stop service in terms of customer satisfaction and revenue collection.
• Lead the team to make a meaningful contribution to increase the level of compliance.  
• Manage LBI Sector to ensure maximum results.
• Manage interface with internal and external stakeholders.
• Provide direction, guidance, technical support, mentoring and training to subordinates.
• Ensure alignment to the new mode of operations within the Sector and LBI.
• Use the insights gained through integrated business reports to measure success and realign tactical strategy development objectives appropriately.
• Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
• Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
• Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional and organisational changes.
• Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions.
• Provide periodic reports on performance against plan & progress on short-term initiatives and use to realign tactical plan and objectives appropriately.

Governance

• Implement governance, risk and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
• Plan and develop enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
• Create a positive work climate and culture to energise employees and give meaning to work, minimise work disruption and maximise employee productivity.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of accountability.
• Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.

Client

• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
• Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.

Behavioural competencies

• Service Delivery Innovation
• Accountability
• Ability to translate Strategy into Execution
• Stewardship & Service Orientation
• Concern for Impact of own behavior on others
• Nurtures Future Talent
• Strong Results Orientation
• Fairness and Transparency
• Honesty and Integrity
• Values and Manages
• Diversity
• Inspires others to Positive Action
• Develops Teams & Nurtures Interdependency (breaks down silo tendencies)
• Respect
• Trust
• Analytical Thinking

Technical competencies

• Business Acumen
• Coaching and Mentoring
• Effective Business Communication
• Financial Accounting
• Functional Policies and Procedures
• Industry Sector Expertise
• Managerial Budgeting
• Planning, Management and Measurement
• Problem Analysis and Judgement
• Risk and Compliance
• Strategic Planning
• Tax Knowledge
• Tax Compliance Auditing

Deadline: 24th July,2026