Business Analyst at Bidvest Bank

PRIMARY PURPOSE

• Conduct analysis of business needs to provide software application solutions focused on delivering business value.
• Together with a range of business, technical and technology stakeholders, help design and implement innovative solutions to meet business objectives.
• Collaborating with multiple stakeholder groups across the organization to identify, investigate and analyse challenges faced by the enterprise.
• Document the business requirements, which will in turn inform the solution design.

TECHNICAL COMPETENCY REQUIREMENT

• Problem-solving, Critical Thinking, Strong Communication Skills, Customer/ Stakeholder management, staying up to date on the latest process and IT advancements to automate and modernize systems,
• Drive for Results, Leads Change and Innovation, Reporting and Interpretation, Collaboration, Impact and Influence, Self-Awareness and Insight, Diversity and Inclusiveness, Institutional Process Analysis & Redesign

REQUIRED MINIMUM

• IT related Degree

REQUIRED MINIMUM WORK EXPERIENCE

• 5 years' experience of deep practical experience in a business analyst role with repeated practice performing business analysis in a variety of complex situations.

KEY PERFORMANCE AREA (KPA)

FINANCIAL MANAGEMENT

• Make organization recommendations that will yield better business outcomes.
• Ensure that you add value by increasing the return on investment for allocated projects.

CUSTOMER CENTRICITY

• Help business build a business case in the most effective manner.
• Consult with business owners and all identified stakeholders on projects.
• Collaborate with various stakeholder to determine the most viable solution.
• Work with external stakeholders to understand and investigate feedback into the service/function/product provided.
• Interprets business/customer requirements to provide timeous solutions.
• Regular feedback on tasks, projects, and enhancements
• Give valuable advice to customers and/or stakeholders.
• Building good working relationships with all clients
• Apply constant scrutiny of business requirements and think of way to better them for better delivery.

OPERTIONAL EXCELLENCE

• Identifying, investigating, and analysing problems faced by business; propose documented solutions that fully address the business requirements needed to optimize the business.
• Keeping abreast of market changes and internal system developments ensuring that all new processes align to best practices.
• Accountable for eliciting requirements and solution design through conducting requirement session, interviews and reviewing (extracting info) existing documentation.
• Collaborating with stakeholders to document business process maps, business requirement definitions and business requirements specifications.
• Developing and documenting detailed functional and non-functional requirements specifications in line with standards.
• Critically evaluating business processes to establish time, cost parameters, and make innovative recommendations that will positively impact the business.
• Investigating and analysing alternative solutions and propose the best approach to meet a business need.
• Developing solutions that encompass the entire system (people, process, and technology).
• Assisting in the identification of risks and issues pertaining to the implementation of the solution requirements.
• Documenting the impact and interactions of business process and requirements to support system design and development.
• Contributing to the successful implementation of projects to achieve the business outcome.
• Define the success criteria using scenario testing and test cases to ensure that testing covers all aspects of the business specification. Participate in user acceptance testing and guide users to ensure that the designed solution meets business requirements.
• Identifying and analysing deficiencies, loopholes, etc. in operational processes and propose a way forward to effectively deal with them.
• Investigating and proposing process optimization opportunities in the context of best practice and improved operational efficiency.
• Developing and maintaining productive working relationships with peers and organisational role players to achieve optimal cross process integration.

PEOPLE LEADERSHIP

• Demonstrate performance excellence to deliver expected outcomes, steer & work collaboratively with all internal/external stakeholders.

DATA MANAGEMENT

• Collects, summarizes, and/or analyses and document data

STAKEHOLDER MANAGEMENT

• Assist in defining project Teams and suggest Stake holders, where applicable, too involved in project/task scope & work

REPORTING

• Reporting of collected & summarized business processes and/or other prerequisites progresses, and providing key data to all stakeholders including business

LEARNING AND GROWTH

• Stay abreast of knowledge and skills relevant to the level and area of work, as well as actively seeking to attain those required for the next level of work with particular focus on best practices.
• Continuously enhance the business expertise by analysing its drivers, key indicators, relationships, and trends.
• Consider all influencing events, quantify the impact on the business and pro-actively find solutions.