Santam Limited is the largest short-term insurer in South Africa, with a market share in excess of 22%, providing short-term insurance products through broker networks and direct sales channels. The company was established in 1918 and offers personal, commercial, and corporate insurance solutions. Santam is a subsidiary of Sanlam Limited and has been listed ...
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Consult with business to identify business problems and opportunities
Assist with conceptualization, proposal of solution and business case development
Analyse and decompose relevant business processes and understand the impact on business
Elicit, analyse, document and maintain business requirements and functional specifications
Administration, planning and organizing of work to ensure successful and on time delivery
Ensure that solutions deliver on business expectation
Participate in quality assurance and user acceptance testing
Investigate production incidents and change requests to identify solutions and work with development team to implement solutions
Provide support and collaborate with project management, change management, training, design, development and testing competencies
Comply with company policies and procedures, standards and methodologies
Stay current on industry practices and trends in the short term insurance and digital environments and contribute innovative ideas for the use of technology and improvement of processes
Assist with compilation of monthly statistics and reporting
QUALIFICATIONS AND EXPERIENCE
Degree related to business analysis and information systems e.g. B. Com
Relevant Tertiary qualification or certificate/diploma in Business Analysis from an industry recognized training institution
3 - 5 years’ experience as Business Analyst e.g. CBAP will be advantageous
3 - 5 years’ Finance regulatory and compliance experience advantageous.
Experience with working in an agile environment e.g. Scrum, managing product backlogs and writing user stories
Experience in the use of software and process modeling methodologies and tools
Experience working with Atlassian (Jira and Confluence) advantageous
Experience in workshop facilitation and communication with stakeholders both internal and external and at different levels of the organisation
Experience in the use of project management techniques and methodology advantageous
Experience in the regulatory and compliance environment advantageous
Experience in the short-term insurance industry advantageous
Delivering results and meeting customer expectations
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