Business Analyst (Flex) at Allan Gray Proprietary Limited

Job Summary
We are seeking a dynamic individual with critical thinking and a data orientated mind-set. The role of the ideal candidate would be to develop and implement new or improved business solutions that drive our business forward in support of the overall business objectives and strategy.

This space is particularly interesting, as it requires us to build systems which are responsible for or assist in the key day-to-day activities of our business.

Job Responsibilities
Problem solving and solution design

• Analyse, problem-solve and interpret business need and translate them into application and operational requirements
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding and distinguish user requests from the underlying true needs

Requirements elicitation

• Identify key stakeholders and gather requirements for specific problems / opportunities
• Elicit requirements using a range of techniques
• Drive and challenge business areas on their assumptions in an effort to come up with solid solutions
• Investigate feasible solutions, i.e. enhancing of existing functionality or development of new functionality

Value identification

• Recognise and articulate the expected 'customer' value for a specific problem or enhancement
• Use the knowledge of our internal and external systems to maximise business value
• Analyse data to maximise business value
• Liaise with various industry partners around service integration and product offerings

Presentation and facilitation

• Interact professionally with a diverse group including executives, managers and subject matter experts
• Prepare and present content as well as facilitate workshops.
• Drive agreement and outcomes even when there are conflicting views / stakeholders

Communication and listening

• Liaise between the business units, IT domains, third party vendors and team members
• Actively listen, be responsive and express thoughts effectively
• Convey information regarding business processes and anticipated changes

Documentation and written communication

• Develop requirements specifications to an appropriate level of detail, using various techniques, while conforming to team standards
• Interpret and express the needs of our users through visuals, e.g. mock-ups and user journeys
• Assist in drafting user and training documentation

Testing

• Defining the test approach
• Extracting test requirements and creating test scenarios
• Execute manual front-end and webservice testing that may be required – which includes system, integration, regression, functional and end-to-end testing as well as exploratory testing
• Managing and maintaining the regression test suits
• Collaborate closely with developers, identifying, logging, prioritizing and verifying defects in a defect tracking system.

Project management and implementation

• Plan and manage individual projects, whilst coordinating stakeholders and timelines.
• Support and drive the implementation

Teamwork and ownership

• Serve as the conduit between the customer community and the software support team
• Collaborate with consultants and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs
• Support and Collaborate with team to achieve good outcomes.

Skills & Competencies

• 2 years’ experience in a business analysis or system analysis role
• Experience in financial services sector would be advantageous
• Flexcube experience would be advantageous
• Experience in the use of business analysis frameworks and methodologies
• Experience preparing and executing functional test scripts

Qualification

• Relevant tertiary qualification (e.g. Information Systems, Software Development, Systems/Data Analysis, BComm, B Bus Science) with strong academic performance preferred