Business Analyst (ICT) at The Department of Employment and Labour

REQUIREMENTS :

• A qualification at NQF6 as recognized by SAQA in Information Technology/ Information Systems. ITIL and COBIT Certificate will be an advantage. Five (5) years’ functional experience in Software Development Life Cycle (SDLC), gathering Business and Functional requirements and Process Modelling. 

DUTIES :

• Elicit and analyse business, system and data requirements to compile documentation for business solutions. Compile, validate and facilitate approval of business and system requirements. Participate and provide inputs during solution delivery life cycle. Identify training and development requirements of end users. Assess and resolve or reassign incident and problem management support of existing applications.